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    Cool Choice Heating & Air Conditioning, LLC Reviews - 24

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    K H

    Our system was old when we moved into the house 16 years ago. Cool Choice has been to our home at least 3 times in last 6 years. Joey and other staff are professional, fast and honest. After replacing a fan, and making a few other required repairs, they gave me a detailed write-up of what they did and potential issues that might occur in the future with our old system. I asked for info on a new system and Joey gave us several links and a quick lesson on pricing and suggested systems appropriate for Central Texas. Joey followed up after the visit with several texts, emails and phone calls to make sure everything was still working great. I wouldn't hesitate to recommend their service.

    Sarah E. Williams

    I've worked with Joey and his team for several years now and it's always a great experience. They're responsive, knowledgeable, and always go above and beyond to make sure everything is in perfect working order. On multiple occasions Joey has gone out of his way to keep us comfortable. Cool Choice has set the standard for every service provider I work with (and it's a high bar!)

    Sarah Evans

    We really appreciate Joey's expertise and honesty! He always does competent work in a timely manner, while charging us very reasonable prices. We will continue to call Cool Choice when we need it!

    Update: Joey and his crew helped us again recently when our AC (that was 34 years old) bit the dust. They helped us decide which unit to buy, gave us a really good deal, and installed it complete with a brand new thermostat. They even reimbursed us for a hotel night when they ran in to a challenge during installation and it was too hot to stay in our house.

    I can't say enough good things about Cool Choice! Joey even checked our duct work and gave advice for making our attic more energy efficient. He is a guy with lots of integrity and who knows his stuff!

    Mike Morris

    Amazing service and wonderful response time! I had some issues with a system that was installed a year ago just before I bought my home. I inherited the product but Joey didn’t treat me like anything but his new favorite customer! He came over within an hour and offered to fix a few small things under warranty!

    Matthew Kredell

    Cool Choice was able to perform top of the line inspection and work on short notice for me! Their team was professional, respectful, Veteran friendly, and informative. They provided repair options and competitive pricing. I will be coming to them for all my HVAC needs and will send anyone needing HVAC service their way for sure!

    Lisa C Slater

    Cool Choice was contacted because my A/C kept shutting off as if it had no electricity to it. Joey immediately diagnosed the issue and a service call was set up. The technician arrived on time, performed the diagnosed maintenance quickly, which corrected the problem, and I was notified the job had been completed.

    Very efficient, knowledgeable, friendly, prompt, and professional.

    Michelle Jones

    Best AC company in Austin!! Joey is awesome, so honest and dependable. Besides being unbelievably nice, easy to work with and professional, Joey fixed our AC quickly and his rates are really reasonable. He has worked on not only my AC at my personal home, but I have referred him to 3 or 4 of my friends and he has done an excellent job for everyone I have referred him to. Great company, great prices, so friendly, HIGHLY recommend!!

    David J. Boyer

    Contacted Joey about my home A/C issues. He was very responsive, arrived on time and he was able to troubleshoot my HVAC system, find and fix the issue quickly, fulling explaining everything. I would recommend Cool Choice to anyone.

    Meg Davis

    I called Cool Choice (Joey Trevino) after several days of having my AC not cooling my house, off and on! He was wonderful! He squeezed me in at the expense of lengthening his work day so we wouldn't have to spend another uncomfortable night in this heat! His wait time and price were much better than the competitors that I had called prior to connecting with him. He was knowledgeable and has my AC Unit back up and blowing wonderfully cold air! I would highly recommend him! And plan to use him in the fall to get some air duct improvements made.

    Levi Garrett

    Bobby at the Bryan location is great! I called with my system down and company over, and he arrived within an hour from my call. Once he arrived, he had it fixed in even less time than it took him to get there. From his professionalism, speed, and willingness to explain what he was doing, I could not recommend Cool Choice any more highly. If you're having heating or AC problems, call Bobby with Cool Choice Hesting and Air!

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