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  • Onsite services

ABA Heating and Cooling Reviews - 83

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sam Barton

Had faulty wiring that was causing multiple error codes to where my unit would not function properly. ABA sent two professional, polite gentlemen to install new wiring and re-diagnose my unit for any errors. They were patient with me and answered all of my questions. While working from home less than 10ft from them, they were not too intrusive/loud(er than needed to be) and I was able to keep working uninterrupted. I am extremely happy with ABA's service personnel and I am happy to report that my unit is working beautifully. I have never had a bad experience with ABA. I highly recommend using them!

Jacqui Gilmer

The capacitor went out after some electrical issues were resolved and we’d started to boil. Todd came out and worked until 10pm to get us cooled down. He explained how the thermometer setting translates into degrees trying to be pushed through the vent and what will freeze your system up if you’re not careful. Todd is my family’s hero tonight !!

Louise Michelle Martinez

Excellent service answered all with had, didn’t have to wait showed up same day I called. Very satisfied and recommend them to anyone who needs help with there heating and air conditioner problems.

Jason Bartholomew

ABA is great! We used them to service our AC system, Kendall came out and was on time very friendly and great to work with. He cleared our drain line with out any issues and cleaned up after! I recommend ABA to all my friends and neighbors.

rent guana

We had an air conditioning situation - it conked out at 9pm on a Friday night when we had paying guests - and we couldn't have been more grateful to ABA - and couldn't have been happier with their service. The phone operators were wonderful and super prompt, and within an hour I was at the house meeting the technician, Tyler. He was incredible - super friendly, efficient and knowledgable. He had the system up and running in no time, and was extremely thorough explaining what the problem had been. Excellent company, excellent customer service. We were so grateful - as were our guests.

Jane Jenkins

Aaron responded to our service request. We had had our electrical box replaced and afterwards our heater stopped working. Our electrician couldn't figure out what caused it. We left town for six weeks. While we were away, we found out my husband had to have surgery the day after we returned and finding a company and calling for service was low on the priority list. However, we were cold and I was concerned about my husband's recovery. My husband found ABA online and I called for an appointment. I was promised someone would there here in 3 hours! When Aaron came to check out the unit, he quickly diagnosed the problem as a melted control panel caused by the electrician hooking a 240v circuit to a 115v unit. The heater was toast.Aaron assured us he could have a crew out the next day and replace the unit. True to his word, Aaron sent Richard and his crew bright and early the next morning. By that evening we almost had heat - the delay was a result of the mess left behind by the former owners who had jury rigged a system that never functioned well since we bought the house. The next morning at 7 a.m., Richard returned to finish the last bit and we are happy as clams - warm too! ABA went beyond and above what was necessary to get our service restored. The crew was polite, professional and well prepared to do the work quickly and efficiently. I would recommend ABA in a heartbeat to anyone with heating and a/c problems. Thanks, ABA - you're the best!

Kristen McAdams

This local company is quality and affordable. Their customer service is the best I've received in years.

They were the only company that answered the phone during a Texas State of Emergency Winter Storm and remained in touch during the week so we could rest assured that our needs would be met and our heat would remain on.

Our technician, Tim was out all day and night (making sure that he made it to every stop so we wouldn't have to wait) battling the obstacles from the cold himself, and ensuring that people had heat during the terrible weather. He was thorough, descriptive, friendly, and treated us with kindness and compassion.

I am so grateful to this local company for their dedication to quality service and to Tim for his experience and dedication.

jesse sandoval

DO NOT TRUST THIS PLACE!!! THEY ARE CROOKS. They sent a tech out, Chad Mcgregor - "project manager" to diagnose why my AC unit was not cooling. He checked the outside unit for a few minutes then came inside and opened the inside unit door flipped a switch and closed it in seconds. He tells me their is a massive freon leak in the outside unit and could not be repaired and it was completely out of freon. The only solution was to replace the entire system, $8,300.00 and that he could get it done today. - YEAH I BET!! I told him that I would try to figure out how to get the money and call him back. I called another company for a second opinion. They came out within 2 hours spent time both outside and inside. Their diagnoses - "stopped up drain line and dirty coil" - NO LEAKS and my unit still had freon in it. $105.00 later my unit has been blowing cold and perfect. I asked them specifically - are you sure their aren't any leaks?? They said nope, no leaks. I am now arguing with ABA to try to get a refund on my $69.00 diagnosis after they lied to me / tried to bait me to spend $8,300.00 / and after they advertise that the diagnosis IS FREE.

Mary Bozzelli

Had these guys come out 2 separate times for the same issue, they charged us for service and a part the first time and a service diagnostic the second time. Didn't fix the issue and acted like I was imagining it because the heat would still eventually turn on (we had a few very cold days before it would kick on). Was about to have them come out a third time but canceled and decided to have someone else come out. The new company knew what the issue was over the phone and fixed the issue on the first visit. So disappointed with ABAs policy on charging me for each visit and never fixing the problem!

Kourtney Mireles

I've been working with the ABA team for almost 2 years and they're the absolute greatest!! Customer Service is on point, Missy and Morgan are fantastic! The scheduling is quick and the technicians call you with a thorough report - shout out Aaron & Chad! Prices are very fair and the work is high quality. I highly recommend doing business with ABA, you won't be disappointed.

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