Bell's Air Conditioning & Heating

I know service companies sometimes promise a lot and provide little. Well I want to tell you that is not the case with Bell air conditioning and heating. I called them up about an ac problem in one of our rent houses that new tenants had just moved in to. I was hoping maybe to get an appointment in a day or so. The dispatcher in a happy voice asked “would 15 minutes work for you?” I said in my happy voice “fantastic!”
Well the crew rolled up in 15 minutes. And went right to work. 15 minutes later the crew chief was explaining what they had found so far. He came every 10 minutes or so to explain what they were doing. A half hour later he gave me a rapup of the repairs and showed me everything was working properly and the house was cooling down nicely. I don’t know if they can jump on every call that fast but don’t hesitate to recommend you call if you need AC help. Oh did I mention the cost was very reasonable. Try them, I think you’ll be as excited as I was

Two very efficient, professional and knowledgeable men came and immediately went to work cleaning and checking three systems for us. They were so very good and efficient at the job. I will be using Bell's Air for ALL my air and heating needs. Thanks Bell's A/C for a job well done.

Hot outside. Hotter INSIDE. No AC. Called Bell's AC. Bad News....He couldn't get to us the day I called. Good news***He would work me into the schedule as soon as possible. Me & dozens of others had air conditioning problems.
Then the next bad news happened: my phone quit accepting phone calls. Bell's called me to schedule, but my phone said not available. After trying multiple times, Bell's just came on by the house.

What A Great Business.

Fortunately for us, the AC wasn't "broke". It was just a circuit breaker and a BIG capacitor that were broke. The technician replaced both items and checked coolant level. Maybe 45 minutes from start to finish. Air blowing at 62 degrees when they left.
House was cool by bedtime.

HOORAY. Thank you Bell's Air Conditioning & Heating. Now to visit my phone provider and see what's up with my phone.!

In the Fall we scheduled a Second Visit for HEATER maintenance. They cleaned heater compartment, checked visible duct work, looked at mechanical components, replaced a rusted part and all done in a short time. In our freezing December weather (not normal), we were toasty warm. Again, Thank you Bell's.

Our unit froze up during the night. Thawed the system out but it froze back up. Called to try and set up an appointment but was told that they were backed up due to the rain that we were having and it was going to be next week before they could get out. I received a call shortly after and was told that they were able to rearrange the techs schedule and would be able to come check our system. The techs showed up and had us back up and running in about an hour. The techs were very professional and were extremely cordial. They explained every thing they did. It was so refreshing to have work done and have techs act like they really cared about your situation.(something you don't see much these days) Will definitely use again and will recommend to others.

Called early Sunday morning on a holiday weekend. Got a call back in less than 30 minutes with the welcome news they would be available and here before 1 pm. The technician call at 945 and his name came up on the caller I’d. Jaick said he was on his way. Arrived at 10 am and completed diagnostics and repairs and was gone after 45 minutes. Excellent young man, courteous and did a great job. I would give this visit a 15 on a scale of 1-10. Bells ac and heating company is one you can place your trust in. Will definitely be referring them to friend and family. Thanks so much for saving our weekend with family at the house.

I called the company on a Monday morning. The representative I spoke with was very friendly and courteous. Within 3 hours a pair of technicians was at my house. The techs were very professional and walked me through what they were doing and seeing. They got the job done quickly and at what I believe is a reasonable price. Overall, I will call them again next time I need a repair or service.

Bell Air Conditioning & Heating was everything I hoped for and they will be the company I call for any and all future HVAC and/or Heating needs. The tech was prompt, courteous snd very professional. My experience with Bell A/C & Heating was simply outstanding. Highly recommended.

The two service reps were knowledgeable and very courteous. Worked quickly.
They also did an added on custom service and sealed top pf closet with ductboard.
We needed an emergency repair last year and came right out and did an excellent job
Would highly recommend.

We're in Ingleside Tx. A/C went out on a Saturday. We called Bell's Sunday morning. John Heard came out about an hour after we called and quickly diagnosed our aging AC unit, replaced the faulty part, tested the rest of the system and had us back up and running less than 2 hours after our initial phone call. Fast, friendly, professional, and honest about what our unit will need in the future. We'll need to replace the AC unit soon, and when we do Bell's is getting the business. 100% A+ service. Look no further, this is the company to trust.

So I originally chose this place because of the good reviews on here. At the beginning the service was good (regular yearly maintenance on our unit). At that time we asked for a quote on a new unit for the inside of our home. After 2 weeks of waiting and multiple follow up calls to the office speaking with Lorenza, we FINALLY received our quote. We proceeded with the sale and paid cash ($3800) for the installation and told them we wanted everything new inside. The 2 technicians were here all day and seemed frustrated and in a hurry to wrap things up and get out of here. Three months pass and we turned our heater on for the first time after installation of our new unit and it powered for about 5 minutes before it didn’t power back on. They sent 2 more technicians out to see what the issue was and we were told that the original 2 technicians that had came out had wired our thermostat wrong on top of leaving the cardboard box from our new unit inside of the unit where the heater coils are!!! A fire waiting to happen! After fixing what the 1st technicians did wrong, they said they were done and it was good to go. A week later our heater wasn’t throwing hot air. Another call into Bell’s A/C and 2 more technicians out to our home. At that time we were told that the breaker for the AC needed to be replaced and that at some point soon we needed to change out the whole breaker box. Had the breaker changed out for the one they said needed replacing and asked for a quote on the work they recommended needed to be done. I followed up a week after them coming out here (last service date of 10/28/21) and then another week after that asking if they had our quote ready…I was told that everyone was busy with a big city job for the city of Ingleside and that they would get back to me. We are November 24th and we are yet to hear anything back from them. After the first couple of mess ups we were still giving them a chance but if I were you, I’d take my money elsewhere…don’t waste your time or money on this place. They didn’t want our business 🤷🏻‍♀️