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    Herrera Heating and Cooling Reviews - 22

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Mark Neal

    Earlier this summer, I had a renthouse central-AC failure diagnosed by one of the big-name Abilene companies as a burnt-out compressor that would require a VERY high-priced replacement of the whole system. I had hopes of just replacing the compressor unit itself, but that company said no, because it uses the "banned" R22 coolant and couldn't be upgraded and was hard to find a direct replacement.
    I called around and asked Herrera's for a second opinion, and they were willing to find and install a compatible replacement, subject of course to examining my system to be sure of the problem. AND since the summer temps were hitting 100, they came on short notice on a Friday in hopes of getting it operable before the weekend.
    Within an hour of my first call, Herrera's man Austin located a compatible unit from their local supplier and could have it in time for installation on that Friday. That would have been great... but it got better.
    Austin and his uncle (company's owner) came as promised Friday morning, explained their plan, and commenced their exam of the situation -- and soon found that the problem wasn't the compressor at all, but just the dead/switch breaker going into it. I had been advised by the other company to get a $10,000 system replacement, and I was ready and willing to pay Herrera's a couple of thousand for the core unit replacement, but they honestly and efficiently explained that all I really needed was replacement of a $45 dead/switch, which they accomplished within the hour-long service call.
    In short, I highly recommend Herrera for their honesty, efficiency, willingness to help with a custom repair, reasonable pricing (had the major repair been necessary), and courtesy and responsiveness throughout. The system has made it through the rest of the summer and is still working well. Thanks again

    Jaimi Young

    We are so grateful for Herrera! Helpful, affordable, and very professional! Definitely in it for the people! Cannot recommend more!

    wrfrhiannon

    I cannot say enough nice things about Austin Herrera and his crew. They were wonderful. Did a great job, very professional, always on time and very hard working. They finished a whole day early! And it was supposed to be a three day job. They did it in two! I could not be happier. Thank you to Austin and all of your crew.

    Mandy Schuman

    This company is THE best in customer service, repair, and figuring out your problem immediately! I HIGHLY recommend Herrera with their knowledge and experience along with the honest technicians.

    Elizabeth Ramirez

    Excellent services provided flby ev¹eryone. The new installation went extremely smooth and they explained everything we needed to know as they were working.

    Delma Fernandez

    I would like to thank all the staff at Herrera Cooling and Heating Company. My husband and I have both been blessed to have come across this locally owned company.They replace our AC unit that was over 30yrs old and did an amazing job. They were very professional,caring,and prompt. I will highly recommend this company to all my family and friends. Thanks again for a job well done.

    Felipe Cruz

    These guys provided a great service. Had a new HVAC system and ducting installed on my flip house at a very fair and affordable price. They were very quick and showed up as planned! Very knowledgeable guys on the HVAC industry. I highly recommend these guys for your heating and cooling system needs

    Armando Trevino

    My A/C went out and Herrera was referred by a friend. They came out when they said they would. I new it was only a matter of time that my a/c would need to be replaced it was from 91. Austin did a thorough inspection on the whole system and found the some of the ducking was oversized and the unit was to small for the house. They found me financing. All in all it was a smooth process. I definitely would recommend them.

    Jennifer Galbreath

    I’ve never used anyone else! Always professional and friendly. Never tried to over sell, only what was needed to complete the job. Highly recommend them!

    Mary Hope Sandoval

    I would highly recommend using Herrera Heating and Cooling. The owner and installers were very knowledgeable and courteous. All work was done promptly and they took extra care in removing pictures off of the wall in hallway to avoid damage. I will be recommending to my family and friends.

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