Copeland & Son Services

Great job and done right. And they worked around my schedule!

Every time our heater would come on we would get a lot of clacking noises. I had three different people come out to fix it and they could not. I called Copeland and Son and spoke to Frank Copeland. He was the first person that actually understood the problem. As a result, he came out to our house, took a look at the problem and gave us an estimate of what would have to be done to fix it. We gave him the job and they did exactly as they said they would do. The work started on time, ended on time, stayed on budget and, most importantly, the problem is finally fixed. We could not be more happy with the service and would highly recommend you call Frank Copeland.

Copeland and Sons had someone at my house the next day after my AC unit quit working late afternoon. The service was great and super fast! 10/10

I have to concur with a lot of folks here...C&S installed a new heating/air unit in my home in February and everything ran great. When the AC kicked on in June and ran for prolonged times, water back-up in the unit and flooded the return trunk line. C&S came out, indicted the drain was installed backward and tried to charge me $120 service call and quoted $700 to replace the trunk line. I noted they installed everything and that the problem occurred when the AC finally had to run for prolonged periods. They still wouldn't budge despite admitting they installed the drain wrong. I got the BBB involved but all they said was they'd like to mediate the disagreement...ultimately, after 3 months, they said they would comp the service call and install the trunk line, but i had it fixed by then...no one should have to go through that...it doesn't take a rocket scientist to know you created this problem when you installed the unit...i see they are still "accredited" by BBB despite my complaint...

Copeland & son has serviced our home the 25 years we have been in our home. They are very professional and do what they say they are going to do. their service has been great.

Copeland and Sons provides outstanding service. Professional , high quality, family friendly.

I called this company for service last Friday right after lunch when my HVAC stopped working because their stickers are all over the HVAC units at my new home. The lady I spoke to said she had to pull my warranty information from the back because it wasn't in the computer and they would call me back. Since I knew if I waited too long I wouldn't be able to get help until Monday I called them back after waiting ~45 minutes. She picked up and said they were still looking over my contract and would call back in a few minutes. Another hour and a half goes by and no call. I called at 5:05 and was sent to an after-hours support/dispatch line that has no idea what warranty I have or if anything is covered and says the main office closed at 4 p.m. I received a phone call at 5:10 from the lady at the main office but it went directly to voicemail because I was on the phone with the after-hours person. The main office person's voicemail said that they could help with my problem and to call back during regular business hours on Monday! Hello entire weekend with no heat. Thanks for the help!

Edit: I almost forgot the best part, in order to keep from freezing to death this weekend I had to go out and spend a few hundred dollars on propane and space heaters instead of spending that money actually getting the problem fixed.

Wonderful employees, quality service in timely manner!! Would highly recommend this company!!

We can always rely on prompt, efficient service from all of the Copeland’s. They have kept us cool in the summer and warm in the winter for 17 years.

A responsive HVAC company. They have changed AC/Furnace for us, water heater, thermostats as well as repairing and drying basement. Excellent, professional service.