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Solace Services - Plumbing, Heating and Air Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Nathan Gregory

Adam and Cliff came to my home to replace a faucet and these two gents are hands down phenomenal. Both are extremely professional and personable. More importantly, they did the work correctly the first time and performed all of their Quality Checks ensuring the job was complete before departing. I am now a strong advocate for Solace Services and whenever I need to use them again I know everything will be done correctly. Besides the company and employees being extremely professional, the fact that they were not looking to up-sell other things was reassuring.

tony edwards

Thank you so much for diagnosing the problem with the water pipe. Solace is an honest plumbing company and does excellent work. They are the BEST! I am so grateful for all of their help. A special shout-out to Crystal and Ethan. Thanks for being so great!
I also started using this company for my heat and air maintenance which was also an excellent experience. Denzell was very informative and did a great job!
Thanks again,
Tony and Laura Edwards

Lori Sepich

I want to give a huge thank you to Solace and their team for outstanding customer service! I bought new AC system last July and Bobby was incredible on his knowledge in helping me pick system! He is so professional and understands what giving great customer service is all about! Had issue this week and happy to report Bobby again was on top of his game and so were the other techs who made sure to get my unit fixed yesterday evening! The whole Solace team is awesome and they go above and beyond in customer satisfaction!!! Highly recommend them!!!! 5 star plus in my book...thanks Bobby!

Desarea Pope

So far, we’ve had great service with Solace. From my first call, I spoke to Lorraine and she was super nice… then Bobby showed up for the appointment the next day. He was extremely knowledgeable and really nice! We also got to meet Ryan, who was also great and knowledgeable. This was our first time and they exceeded our expectations! We hope to have them take care of all of our HVAC needs in the future. We’ve been in the area almost two years and it’s been really hard to find folks that know what they’re doing and don’t seem to be bothered by doing their job. ⭐️⭐️⭐️⭐️⭐️

Jill Kelton

We had several issues that needed to be tended to. Crystal arrived swiftly. Issues were identified and resolved just as swiftly! Crystal is amazing and communicative. Girl power!!! Highly recommend this company!!

Terri Matz

My mom had a leak and we reached out and they came the same day and fixed the problem! They sent an email before of who was coming and a little about them (my mom really liked that). Crystal and Justin were on time, professional, knowledgeable, took the time to explain everything well to my mom (she is elderly), and fixed her right up! Just can't say enough good things - we will use and recommend this company for years to come! Thank you Solace for great service!!

Trevor Alan Gomes

I never take the time to write reviews, but Solace is worth making an exception. I've had them install a new condenser as well as a mini split for my detached garage. There have been slight issues with both, but what sets Solace apart is that they stand by their work and ~promptly~ address problems with anything they've installed.

Just yesterday I called because the new condenser wasn't cooling part of my house fully and no later than 10am today, it's already taken care of. Alex is a boss.

The prices are also incredibly competitive- the Samsung mini split I purchased wouldn't have been cheaper at any of the other companies I checked with, and the installation cost was super reasonable.

10/10 experience thus far, I strongly recommend them.

Ken

Your technician, Denzell, serviced my A. C. today. He displayed excellent work ethics and paid attention to detail. During the process, he kept me informed and explained everything to me. He was very personable and knew what he was doing.

I would highly recommend Solace Services to those that are in need of A.C. repair. Their prices are very fair and their service is great. I called this morning and Denzell was here within an hour.

"Thank You" Solace and Denzell for the service you provided me.

Kenneth Oakes

Colin Holder

Firstly, I had called to report an issue and it only took 2 days to have a tech sent to my house. I was lucky enough to get Denzell as my tech and not only did he troubleshoot and locate a clogged water overflow pump, he was extremely friendly and a pleasure to talk to. Within a couple hours my A/C was repaired and has been fine ever since. 5 stars to Solar as a company and 5 stars to Denzell for not only being knowledgeable, but just a all around friendly and good person.

Chris Colomb

The Team at Solace is unmatched - upon reaching out to them over a holiday weekend, I was promptly texted back that day to schedule service. The technician, J, was amazing, thorough and professional. J got me in touch with his sales guys Seth and Ryan who came over immediately to review my system and discuss options before proposing. I am switching from Conway to Solace and you should too!!!

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