Al Britt Air & Heat

Thank you to the Al Britt team for getting our air conditioning back up and running. Your team installed the unit just 2 years ago, but after a power outage, the unit did not function. Your technicians were on time, knowledgeable, respectful,
and greatly appreciated!

First, it took a month for the air to finally work. Had to replace the whole unit. It was defective, but I had to pay for an electrician to tell me what was wrong; the company didn't believe it was there problem. Now, less than one year later, I am having to pay more than $400 dollars for Freon because they didn't fill it after the second instillation. I am using another company as my dealings with Al Britt have been just awful.

My heat went out and it was a cold night. I contacted Al Britt and was not expecting to see a service technician on the same day, but to my surprise, Jeff Looney was sent to see what my problem was within an hour of my call! He repaired my system and I will be using Al Britt in the future to replace my heating system. The service and professionalism was GREAT!

These guys were awesome!!! I would definitely recommend Al Britt Air Conditioning and Heating. I had a 26-year-old system that needed to be replaced. My home warranty company sent out Greenway Home Services. Greenway quoted me $7200 for a Goodman system and $8200 for a Trane. A friend of mine told me about Al Britt so I gave them a call. The owner came out a few days later and quoted me $5195 for a Trane System. Like most people, I don’t normally write reviews, however, 3K is a huge difference for the exact same system Greenway tried to push on me. (10yr warranty and all) If you are shopping for a new system at least get a quote from Al Britt. Also, the technicians were great, and they did any excellent job!

I want to write this unsolicited review based upon my experience with Al Britt Air & Heat.

Last Thursday I had the need for a new HVAC system. I called Al Britt's company and they were immediately responsive to my call. They had someone out first thing and received the estimate and delivered the new system and completed installation the next day. No delays, no excuses----they did what they said they were going to do and did it when they said they were going to do it----nothing more and nothing less! That in itself is unheard of in today's world! Additionally, Al's price was thousands less than any competitor.
I strongly recommend you contact Al Britt Air & Heat should you need their services in the future.

Mark Beanblossom

Quick scheduling and prompt, efficient service. Could not have any better company or technicians to take care of our heating and air systems. Very appreciative of the excellent service and personable and respectful manner in the handling of their business and our HVAC needs. Thank you so much.

As always Al Britt’s team replaced the AC system as promised. He’s the only one I call for my HVAC problems.

Air conditioning went out while temps were in the high 90s. I was concerned (miserably hot) not only for myself but for my long-haired fur-baby (even more miserably hot). A family member recommended that I call Al Britt Air & Heat and I'm passing along that favor to anyone having AC issues. The Al Britt team's prompt, professional responsiveness kept our figurative bacon from frying and is *the* benchmark for air conditioning and heating service. Give them a call!

Replaced our old unit in about half the price of what some local memphis area competitor priced us I stayed pretty cool through all this heat! Al Britts got a great group of men working for him very polite, respectful and knowledgeable! I would highly recommend this HVAC company ! Jeff ,Gannun & Kyle got the job done!

Estimator came out to give me a quote on complete replacement. Stood on the attic stairs for two minutes. Came down and told me my roof pitch made it hard to work due to the limited space and with the heat, he wasn’t going to quote me. Gave me no other options. Didn’t look at the compressor or offer his repair team to come out. Turns out, after being looked at by two other companies that we just need a compressor replacement. My wife has a disability and we’re living in a hotel right now until this work can get done. We wasted time calling Al Britt, and we’ll never make that mistake again. Take a hard pass on Al Britt, as they don’t seem to care much about helping people out.