JACS Heating & Cooling

JACS Heating & Cooling customer service was phenomenal! Mike took my call on a Sunday and was able to get me scheduled promptly on Monday! Knowing I was without heat in the middle of a cold front Mike made me a top priority. He and his technician Kaleb were very knowledgeable and polite. They were happy to answer all my questions. JACS was also very reasonable with his pricing. I took several business cards and will be recommending them to everyone! Thank you Mike and Kaleb!

I used JAC three years ago when my husband and I had just bought our first home. The owner Mike was very informative and friendly. We couldn’t afford to install a new AC at the time but his crew worked with us. Three years later they came to do some maintenance on our AC. They have always been a professional and affordable business that works hard to keep their customers happy. I highly recommend Mike and his crew. We were very happy with the service and team!

Great to work with. You can tell the owner is passionate about getting the job done right. Super nice and efficient. Pricing for replacement unit was much better than I expected. Kenny went above and beyond to deliver our filter and to make sure it was out of the rain since we couldn’t get home on time to meet him. I would highly recommend!

Mike and Kenny are awesome guys who get the job done in an expeditious manner! We recently moved to Knoxville and based on a recommendation of our real estate agent, we contacted them about replacing our HVAC system in the house we were buying. They were there within a few days and expertly installed a new, awesome system that has worked well. They went on to replace our hot water heater that they noticed was about to fail and did this the next day!. We are more than pleased with the incredible job and immediate service these guys provide!! They are one of the reasons we moved to Knoxville, the great and caring people who live here!

Mike and his team are amazing! Our AC quit working on Monday unexpectedly. We had two other companies come check it out Tuesday morning - both gave us the run around and told us we needed to replace our entire unit. We called Mike and he was easily able to identify our problem and help get it fixed without buying a new unit! We’re definitely using Jac’s for all of our needs from now on.

Excellent service, sent tech over same day, he was very knowledgeable and found the problem immediately. The owner called and explained our options, ordered the parts and they were installed in 2 days so we had heat. I would recommend this business to anyone.

We couldn't be happier with the response and service we received from JACS. They were exceptionally friendly and very quick to respond to our call for HVAC service. The job was done well, the estimate was on point, and there were no extraneous expenses when the job was completed.

We have used JACS multiple times now and they are always the best. We have had other people before them and JACS prices and honesty dont compare to others. Also they are extremely quick to come out and diagnose/fix whatever problem. Were glad we found them!

These guys are amazing. Mike is always quick to respond and Kenny is always super friendly. He explains what he’s done, looking at and always say to let him know if anything changes.

Great guys. Great service. Great company.

The price JACS gave us was about $1,500 less than what the first company quoted us. After owner Mike Egan inspected our system, he sent us a quote and explained all of the options in detail. His team completed the work promptly and completely. If I were to complain about anything, it would be some small debris that the crew left in the yard and basement after the job was done—but this was not significant. I would recommend the company without reservation.