Technician explained all aspects clearly. Was on time and respectful. Was very particular about keeping things clean when working inside house on a rainy day.
Derrick at the Greenville office has always been so helpful! When our A/C died in our new home (in the heat of summer), he was quick to come up with options and quotes. Once we made our decision, he was prompt with getting it installed ASAP and following up multiple times to make sure everything was working just as it should. He set us up with a service plan and checks on us and services us right before summer and again right before winter. I never hesitate to call Carolina Climate Control or recommend them to my friends!
We had serval company’s come out and quote our job. Derrick was very professional and explained everything that the installers would be doing. I will say that the quote was to have my 30 year old duct work removed and new duct installed. The quote was the middle of the road out of all the company’s. The installers were on time everyday and also were extremely professional. I will use them again and recommend them.
Andrew performed our spring preventive A/C system maintenance. He phoned ahead to inform us of his projected arrival, was prompt, conducted his maintenance, and explained what he had found.
My heat went out on the first freeze of the season this year. Unlike other companies who needed over 24hrs to respond, Carolina Climate Control had Derrick out to my house within 2 hours. He got my heat up & running within 30 minutes & ordered the part needed to permanently fix it before he left my driveway. He was back the next morning to fix the problem, install a new thermostat & service the unit. From start to finish; Denise was lovely on the phone & Derrick was quick, professional & honest. He didn't even mind my lab "helping" him install the thermostat. 😊 Skip the "big" HVAC companies & go with CCC. You won't be disappointed!
Marshall and his crew are amazing! Very professional and the thing that won me over was the fact that they explained everything step by step. I would highly recommend them to anyone.
The team was great. Professional & responsive. Explained everything to us. They also offer financing if you need it. Had the AC for a couple of days and it works great! Highly recommend the Greenville team.
The whole team at Carolina Climate Control was top notch. Unlike the other providers in the area, CCC was able to get a diagnostic pro out to my house, determine what the issue was, provide a quote for installation, and get a whole new system installed all in about 24 hours. I was only without AC in the heat of summer for a single day thanks to CCC's quick turnaround. The team that installed my system was very professional, knowledgable, and answered any questions I had. I'm beyond satisfied with their service and will be a lifetime customer.
Carol Bellamy
Technician explained all aspects clearly. Was on time and respectful. Was very particular about keeping things clean when working inside house on a rainy day.
Judy Heath
Kylar was great answering my questions that I had. She has great customer service ethics enjoyed our conversation.
Crystal Brewer
Derrick at the Greenville office has always been so helpful! When our A/C died in our new home (in the heat of summer), he was quick to come up with options and quotes. Once we made our decision, he was prompt with getting it installed ASAP and following up multiple times to make sure everything was working just as it should. He set us up with a service plan and checks on us and services us right before summer and again right before winter. I never hesitate to call Carolina Climate Control or recommend them to my friends!
Aaron Clapp
We had serval company’s come out and quote our job. Derrick was very professional and explained everything that the installers would be doing. I will say that the quote was to have my 30 year old duct work removed and new duct installed. The quote was the middle of the road out of all the company’s. The installers were on time everyday and also were extremely professional. I will use them again and recommend them.
Philip Garito
Andrew performed our spring preventive A/C system maintenance. He phoned ahead to inform us of his projected arrival, was prompt, conducted his maintenance, and explained what he had found.
Ashli C.
My heat went out on the first freeze of the season this year. Unlike other companies who needed over 24hrs to respond, Carolina Climate Control had Derrick out to my house within 2 hours. He got my heat up & running within 30 minutes & ordered the part needed to permanently fix it before he left my driveway. He was back the next morning to fix the problem, install a new thermostat & service the unit. From start to finish; Denise was lovely on the phone & Derrick was quick, professional & honest. He didn't even mind my lab "helping" him install the thermostat. 😊 Skip the "big" HVAC companies & go with CCC. You won't be disappointed!
Kathy Thompson
Excellent Service!
Very knowledgeable.
I would recommend highly.
Linda Southerland
Marshall and his crew are amazing! Very professional and the thing that won me over was the fact that they explained everything step by step. I would highly recommend them to anyone.
Carl Slevin
The team was great. Professional & responsive. Explained everything to us. They also offer financing if you need it. Had the AC for a couple of days and it works great! Highly recommend the Greenville team.
Austin Chase
The whole team at Carolina Climate Control was top notch. Unlike the other providers in the area, CCC was able to get a diagnostic pro out to my house, determine what the issue was, provide a quote for installation, and get a whole new system installed all in about 24 hours. I was only without AC in the heat of summer for a single day thanks to CCC's quick turnaround. The team that installed my system was very professional, knowledgable, and answered any questions I had. I'm beyond satisfied with their service and will be a lifetime customer.