Phillips Plumbing & Mechanical

I had Phillips remove an old oil boiler and install a new gas boiler through the RISE energy efficiency incentive program. From start to finish working with Phillips was one of the best contractor experiences I've had. I received a competitive quote AT the job evaluation; the office was easy to get ahold of, and guided me through the entire RISE paperwork process; and the install team was professional, courteous, clean and fast. The final install is really neat and tidy. These guys are truly above and beyond.

The tech came out for a quote fairly quickly, which was the most positive part of my interaction with this company. I was charged a $49 dispatch fee which I initially felt was fair. However, when the tech came out, he gave me extremely high estimates--$265 for a faucet replacement! Up to $8000 for a hot water tank! He came out on Friday and said he would email me quotes by Saturday. It's been a week and a half and I still have not received the email.

Enrique responded to my emergency call. Worked hard to evaluate an old system that maybe he wasn't given enough training to work on. As result I payed a fee that would have cost half with old school mechanic. Maybe my friends Mike and John should understand that in their area there are many old systems that require not the next inline emergency person on duty. Again Very impressed that Enrique worked hard to fix my problem.
Just talked to rep on 01/24. Offered $117 refund on $700 charge to replace $70 pilot that I offered to supply. Given that I accepted $250 emergency call why the difference. The owner may be losing sight of how he got there. Almost like he disappeared.

I had a clogged bathroom sink and a p-trap that did not allow for a quick disassembly. It was glued together and thus had to be cut in order to access it. I called Phillips for a non-emergency fix requesting that a new P-trap be installed to allow for easier access should it become clogged in the future. Phillips came out and cut out the P-trap but discovered the clog was further down the pipe. instead of fixing the clog himself, the technician outsourced the job to a subcontractor who cleared the drain and crudely clamped the drain back together. This was supposed to be the conclusion of the job. I immediately called Phillips who put me in touch with the technician who wanted to charge me an additional $117 just to put the drain back together in a proper way. I had already paid a whopping $404 for a pipe to be cut and for a subcontractor to put a snake down my drain. After getting nowhere with the technician, I called the office and spoke to Natalie who sent the technician back to my house to complete the job. The job did not include what I initially asked for which was a p-trap assembly that allowed for easier disassembly. Very disappointed! I will never use them again!

Highly professional, on time, and efficient. We hired them to replace our heating and water system through the RISE program. They are extremely knowledgeable and trustworthy.

These guys are the best. I had an emergency! My sewer line collapsed and I needed someone right away. I called Phillips Plumbing and the owner John Phillips came down, looked at the job and provided me with an estimate within 48hrs. Their price was less than most estimates I received and was able to schedule the job and get the work done quickly. Thank you John and your awesome crew!!!!

They are fantastic to work with! They were great when we had an emergency leak, and now we use them for yearly service. Very efficient, always friendly customer service and affordable.

From start to finish, we had the best experience with Phillips Plumbing & Mechanical. When we called late Wednesday night for a plumbing problem, Kim quickly returned our call and was so helpful. John took care of us later that evening. Our issue was resolved FIRST thing Thursday morning by Leroy. Leroy was WONDERFUL! Thank you all for being so responsive and professional.

Thank you Phillips Plumbing & Mechanical...we are so happy we found you!

Since I'm a landscape architect by trade, I understand the importance of hiring a responsive company that performs quality work and the value that brings to a project. I hired Phillips to perform the rough plumbing for my new home because after meeting with the owner, I felt they were the best fit & checked all the boxes. They did a wonderful job and really treated it like it was their own home they were working on. They did a great job & I couldn't be happier with how smooth things went & how the work turned out.
After work was complete, I also retained their services to consult on one of my very unique landscape projects & the advice I received was invaluable. Do not hesitate to hire this company. They're great people/professionals who take pride in their work.

Thank you Phillips Plumbing for yet another job well done. This is the second time we've used them for a big job. The first time they installed a new boiler and this job included putting in a full bathroom in basement as well as replacing all the old cast iron piping to complete a remodel. Not only were they reasonable in pricing the care and neatness of their work is unbelievable! The staff is amazing and had the pleasure of working with not only the owner John, but Mike and Scot as well as the girls in the office Kim and Patty. You guys are the best! We couldn't be more satisfied! We won't use anyone else.Highly recommend.