Reviews (32)
An hvac company, only time people post reviews are because they failed to be proactive and their A/C is broken! They are quick to respond and are a wonderful family! Would recommend them over heating and cooling solutions any day!
I called for a quote on a new AC unit, had the quote at 9:30AM and they had the new unit in and working perfectly by 1:30PM same day.
They went above and beyond to take care of Furnace and A/C.
Called them 1 week ago they never returned my call.
We have used Reliable for service calls and the installation of A/C and just now, a new furnace. Their bid was about HALF the price of a competitor. The office person was very friendly and helpful. Prior to recently getting our new furnace, they had inspected our furnace and did not push us to replace it early. They did not oversell me on the new furnace either. I ran their proposal by my BIL who worked in HVAC, and he said he would recommend the same model they did - middle of the road, not the Cadillac. Saved us $1,000's!
Very professional and fair. The tech Andrew extremely knowledgeable! Great job!
Instant response and came right out Regarding furnace.
The best I have ever used! New construction and Repairs! I won't call anyone else. Rick and his team could not be kinder, more knowledgeable and professional in all they do!!!!
Do good work but 2 high on something .Good people
Great place great service great peoplr
Excellent service. Timely and truly knew what they were doing and they made sure to explain information to us. We had an old furnace that was giving us problems and of course went out on us during the coldest week. We called Reliable and they promptly came to the house and got it going until the new unit arrived. The new unit is in and is excellent. The process from start to finish with them was easy going.
This is the worst company I have ever worked with. I had this company come in Oct 2020 to clean and tune up my furnace. Two weeks ago my furnace stopped working in the middle of winter. This company did not have a technician available so I called another company. The technician showed me how dirty and rusty the flame sensor and burners were and stated there is no way these were cleaned just two months before when they were supposed to have been cleaned from Reliable Heating and Air Conditioning. The technician stated this is why my furnace stopped working, because these two items were extremely dirty and rusty. He also documented not to use the allergen filter I had in place because it constricts airflow. I never knew this. I contacted Reliable Heating and Air Conditioning regarding this and Belinda the Office Manager told me since I signed the invoice from Oct my furnace was cleaned. I did not realize I need to remove the furnace cover and check myself to make sure the flame sensor and burners were cleaned properly before I signed the invoice. I'm a nurse, not an HVAC technician. I assumed they were cleaned because I trusted they did their job properly. Belinda told me it was my fault the furnace was so dirty and rusty because I was using a dirty filter. NO I WAS NOT. No where on my invoice from the other company did it state my filter was dirty. It stated to change it to a cheaper one from Menards to help with airflow. Even if it was dirty my furnace would not have been so rusty and dirty like it was if it would have been cleaned just two months before. The last time I had it cleaned was in 2017 when I was renting my home. The technician stated the condition of the flame sensor and burners appeared to not have been cleaned since 2017. When I told Belinda I was going to post negative reviews online she threatened me and told me in her email they "would take further action." What does this even mean? This company left my family without heat in the middle of winter
Very reasonable and reliable very respectful and professional service thank you
Randy was there the same day I called. He took a look at it and fixed it. He was perfect. We are going to use him for all maintenance and repairs.
I have used Reliable quite a few times in the past 20+ years for furnace and air conditioning issues. Always a good experience. Quick response, friendly and knowledgeable. This last time was no exception. It would have saved me a day of time, including time off work, had I known that Reliable serviced hot water heaters. Since I didn't know this, I called two other companies prior to calling Reliable. One of those companies never called me back (I left two messages) and the other said they would come out but kept pushing the time out. Originally was 5-7:00 p.m. then 8-10. At 10:40 p.m., I told them to forget it. Next day I called Reliable. After leaving my information, I was contacted within an hour to set a time for the tech to come. He came on time. To help in describing my issue, he took a pic of the inside of our 27-year old water heater (which did not look good ☹. Lots of rust and corrosion…and it was leaking water) and the issue was thoroughly explained to me. Only safe option was to replace the water heater. He then explained all our options for replacement, answered my many questions and gave his recommendation, which would be the most cost effective, long and short run, based on house size and where we live. We scheduled to have it installed the next day. Next day, two installers came (on time) and had it fully installed in about an hour (included time to drain old unit). Took old unit away and left no mess.
Fast Friendly Service and A Great Price!
Prompt, fair service.
Spectacular views
Last month when it was 95 degrees and a dew point of 73 (heat index of 113) our air conditioning system died. I called Reliable, the are local and family owned; we and spoke with Belinda, and offered that they could be out as quickly as that evening if it was an emergency. We opted for next day, an entire new system, air conditioning unit and furnace, was installed by 1pm at a price that was so much less than any of the other 4 quotes we received. We are so happy and cool with our new system. THANK YOU!
Always quick to answer your call if u have a problem. Great service techs.