Reviews (100)
Showed up same day to fix water heater pressure relief valve.
Work to answer all my questions and make sure I got the best deal. Great company!!!!
Adrian came over this morning for an HVAC filter service. He is always right on time, so friendly, and respectful of our home. He is a great asset to the company! That smoke did quite a number on our main filter after only 3 months. I'm glad I had the service done!
For a service company I would think that your customer service would be a bit better. Called this morning because I had water actively leaking out of my water heater into the basement and I got "you need a new water heater, we can be there in 2 days". No help for the immediate issue, no guidance on how to proceed while waiting, and I got an attitude and was told that I "can call another company" when I pushed for further assistance with my problem. Called a competitor, got some immediate assistance, a sooner install date, and actual help without the sass.
AC was on the fritz, called and left message on Sunday 7/2, received call back immediately the following morning. They were able to get a tech over same day to fix it. Amazing customer service!
During my annual maintenance, the tech was honest about my AC needs. While I don't need to replace my unit immediately, it's inevitable, and told me what signs to watch for to recognize when it would be time. I appreciate the honesty and professionalism.
Only have gotten a quote so far, but very professional and arrived promptly and on-time.
Very professional and high quality. Pricey.
Very nice gentlemen. Took the time to explain things to me.
Great service experience, took care of the situation right away. Did not try to upsell and recommend anything that was not needed. I will continue to trust Dave Jones with all of our plumbing and HVAC needs.
Dave Jones was awesome to work with. I’ve used them in the past and I will continue to use them in the future for all my plumbing needs. They go above and beyond with their service and are very professional. The plumber who serviced our home was awesome and super efficient. 10/10 would recommend
Technician arrived on time. He was friendly, knowledgeable and patiently answered all my questions.
We used Dave Jones for installation of an EV charger. Everything went great. Rodney was very professional, showed up as scheduled and quickly knocked out the job.
Contacted Dave Jones Plumbing for dishwasher installation. Technician was thorough, tested install, showed me how to run the dishwasher and even asked for a broom to clean up the dust from where he had to drill through the cabinet. Very satisfied with his work!
Great company. Fixed plumbing issue same day.
Very professional and knowledgeable. Install was clean.
Dave Jones was awesome! We called with an air conditioning issue knowing it was about to be in the 90s and they showed up next day and fixed it. Our service rep was timely, nice, and knew exactly what to do. Would recommend! This is the third time we have called Dave Jones and they’ve always been wonderfully helpful and expedient.
Jeff was awesome! He did very detailed and thorough troubleshooting. Instead of swapping expensive parts he figured out it only to be the capacitor. Saving me thousands. Grateful for his friendly demeanor and his expert troubleshooting.
We were extremely satisfied with the whole process. We were scheduled for maintenance in a very timely manner. Our technician Donnie was punctual, professional, helpful, and efficient. The whole experience was great!
Very nice people. Kept work area clean. Came on time.