Reviews (84)
Technicians are kind, courteous, and very professional!
They did a really nice job on a really difficult clog that I could not deal with myself. They were professional, quick, humorous, and helpful. Everything was cleaned up well, and they found some leaks that they also fixed as part of the visit. Would choose them any time.
I would recommend this place because they were very helpful, friendly and professional the plumber that came was awesome 👍👍👍
Best company ever!!!! I'm so blessed that I had Roy's Plumbing handle my insurance and they came and did to clean outs at the house twice, with high pressure cleaning wish they had to hire a different company, and they installed an opening at the main pipe, in order to clean everything all the way to the street.
Bob is a professional, but the company’s business professions are suspect. I would seek help elsewhere.
Called to have new shut off valve. They quoted me $650 to $700. Said the part was $200 so I guess labor was $200 per hr then tax. The part was actually $168 they said after the fact. Was mad for me asking the breakdown and wouldn’t ask plumber how long the repair would be. I said fine but I would be watching the time cause that’s very unreasonable. Plus I am paying the $65 service fee, does not come out the price. So since I would count the hour while they worked the guy decided they weren’t gonna do the service. The plumber said it was super easy to do and they just tacked on 2 hours so yes I was upset seems like they were trying to scam me. Plumber was nice.
I honestly wish I would've went with my first mind and called them instead of who I initially called... Their customer service was friendly and their word was their bond ... They told me they'll come the next day and they did. My toilet is now unclogged and I'm satisfied with the outcome... Would definitely recommend them to family and friends...
Experience was Awesome, still feels great keeping entity going.
It was a pure pleasure working with Roy’s Plumbing. The experience was excellent from speaking with the pleasant office personnel to the clean cut and experienced plumbing technicians replacing piping in my basement and unclogging my sewer drain in a timely fashion. My favorite thing about Roy’s Plumbing is the reasonable pricing. I would definitely recommend Roy’s Plumbing to anyone in need of plumbing services.
I gave them information about the problem I have and gave them the credit card number they schedule me for next day I waited the next day didn’t show up and when I called them they said oh we tried to call you to tell you we can’t serve you that was so unprofessional and irresponsible worst service ever
The crew completed the work quick and professionally
I called for a facet repair (a worn washer). The only thing I didn't like was that they charge $65 to come out and do and estimate but I thought from experience that they would waive the service fee if you get work done with them. Well the total was $250. They didn't waive the service fee and a bit pricey. Being a previous client who called them for all my plumbing needs I thought I wouldn't have to pay a service fee. Oh and the repair guy smelled like liquor
I was thrilled with the work, very affordable and the crew was professional. I could not get anyone to come out on such a short notice, looking at several weeks out. Thank you Roy's Plumbing
Good quality and value for professional plumbers. We use them on our investment properties.
The service guy took two days to perform a service that would_should take a half day at most. The job entailed repair/replacing pipes under the kitchen sink., auger the waste pipe,pipe,. Fairly routine tasks for an experience d plumber.He was not equipped with the needed parts and had to travel to Home Depot for parts on at least two occasions. The cost was embassingly high but we negotiate d it down to a still extortous price. Although the overall quality of the work was good l cannot in good faith recommend this company to others .
Never returned my call or came by and its been 2 weeks now
Roy's Plumbing came out the same day for an estimate and got the work done prior to the deadline. The price was cheaper than the original quote. I would recommend them to anyone.
Very professional experience from the 1st phone call. Would definitely utilize their services again. I would also recommend them to anyone if asked.
Byron rocks!! Got here, unclogged the sewer and was gone. Fast great work done by Byron. Nice, courteous and super professional!!
I've had them for 2 jobs and they're really good folks!