Reviews (38)
They are responsive, friendly, reasonable. Each tech that has been out has been so friendly and respectful of our property and our time. The owner came out to give us a bid on a new system as we thought ours was older. He was honest and told me we didn’t need to replace it. When we do need to replace we will go to Hillestad
The best customer service hands down! Extremely reliable and highly professional! I'd choose Hillestad over and over again.
Always responsive, professional and good communication.
Crew was great; Ryan, Kong, and Jeremy. Very helpful and professional- strongly recommend company. They installed a new furnace in my home.
They are always quick with their response and always professional
Get the job done in a timely manner
Great service and staff
We had several different issues going on at our rental unit and called several other contractors to come out and help us fix our water tank and heat issues. Every other contractor failed and left our home without a working heating system. When we reached out to Hillestad's they diagnosed the problem right away and sent a team back the next morning to get both our heat and water tank back up and working properly. I'll never call another HVAC service again. I highly recommend them.
We worked with Dan to give us a quote for a split system to be installed in our cabin. We received a quote within a week and were able to schedule an install shortly afterwards. Crew that came to install was professional and quick. We also reached out to Dan after install to get a few questions answered, which he was quick to respond to. I wish all contractors were this professional and responsive. We will be returning to Hillestad for our future business.
Awesome service!
100% The Best in the area
Very friendly, prompt, and knowledgeable. Trustworthy to where for my specific situation it would be cheaper to use a different company, and they told me that. That's the type of company I want to do business with! Will definitely use them for future needs. Above and beyond my expectations.
Knowledgeable and professional service tech. Walked us through usage of new thermostat.
I wish I could remember my technician’s name but he was awesome!! 3/15/21, We were referred by Ron to get help with our thermostat. A tech arrived with less than four hours notice to assist us in Fitchburg WI. In the midst of the job, he noticed a potentially very dangerous situation. Our furnace tubes were so badly corroded and water from old rusted and broken tubes was filling up near electrical lines. So even though there was a hazardous snow storm, he drove across town from Fitchburg to McFarland WI to purchase some missing pieces. Then he returned in record time to help fix our dilapidated furnace. It was in such a dangerous condition that it is a miracle that we had not died of carbon monoxide poisoning. Thank you awesome tech for potentially saving mine and my family’s life and for helping to answer our myriad of questions. PS. The price was decent too so I really appreciated that:) Please give him a HUGE bonus! He is truly an angel among us for going the extra mile:) Batenga Obuseh-one grateful customer.
They were here within an hour of calling. Had my furnace fixed in half hour. Great service and friendly tech.
I used Hillestad recently and was super impressed. They had excellent communication skills, were super nice to work with and were very knowledgeable. When I called the office, the scheduling person was super nice, and got someone out right away. They first came out to check out our furnace which was leaking water. The tech was very knowledgeable and friendly. We ended up needing we new furnace, so we had the sales person out next. He was also great to work with, and did not pressure us to do any upgrading or to purchase any extra things.. And finally, Hillestad sent two guys out to install the new furnace that we had selected. The installation people were also good to work with. I definitely recommend Hillestad.
My furnace stopped working. I called Hillestad Heating & Cooling. A tech came out and fixed it right away. Great service and the people in the office are very nice and friendly. Thank you again for great the service!
Just wanted to send you a note to say how great Shawn and Ryan were at installing our new 2-stage Bryant furnace. They did a great job with the install as well as explaining the 2-stage function being controlled at the furnace level so that we wouldn’t have to figure out how to run it at the thermostat. Both were cordial and professional, and knew what they were doing every step of the way. Excellent work, which is of course what I have come to expect over the years from Hillestad. Thank you, and have a great year.
On time professional service, outstanding installation quality and value. Friendly and courteous and knowledgeable staff. Our HVAC got contractor.
Great company, very professional and efficient. Would recommend tthis company to anyone. Great hardworking people!!