Reviews (12)
Main blower motor on a 20+ year old furnace lost a bearing. They were able to replace the bad motor within a couple hours after getting the new motor.
Failed to show up for my appointments, twice
We just purchased our new constructon home and our vents were making a noise when the heat cycle would finish - Nothing urgent but he came over same day to look/fix the issue. The next week it did start making the same sound again. I called - and he again came over same day and adjusted/added some things to our heat ducts to help get rid of the noise. Very happy with service and very responsive! I would recommend and will be using for future if we ever have issues.
Planted trees
Fantastic service! Tom was prompt and very professional. We were without heat and he came within 1 1/2 hours of calling. Fixed our furnace and answered all our questions. Price was pretty reasonable. We will be calling Bruss Heating when we are ready for our new furnace.
I'm happy to see so many folks are satisfied with Bruss H&C. Unfortunately, I cannot add to that list. Bruss installed and provided maintenance service for my furnace. I am completely satisfied with my past experiences with Bruss. A few weeks ago I called Bruss and scheduled a maintenance furnace service appointment. The day of the service... no Bruss service person arrived. I called to find out if maybe I had the day wrong. Bruss stepped to the plate and completely owned that he had forgotten about the appointment. Okay, so it happens. No big deal. So we scheduled another appointment. And again Bruss was a no-show. I didn't call Bruss to see where the error was made because I felt it was their responsibility to contact me for an explanation. I never heard from them. No call with an explanation. No call with an apology. No call. I write this in hopes Bruss Heating and Cooling will read it and hopefully improve their service reliability so other customers do not have to wait at home and no service person shows up.
Quality, fair service !
Late to writing this review but Tom was a big help for us, both with our Furnace and AC Unit, last year. He went above and beyond to help us, after hours, when our AC unit had stopped working on a very hot night. I would recommend him to anyone in the area.
Tom and Matt came on a cold Saturday when we had no heat. Gave us great service as always. Highly recommend Bruss Heating and Cooling!
Well after years of dealing with a lemon of a unit, T Bruss has been super patient (considering)......there was an install error and he did come out to correct it. He also tried several times to help us figure out why our unit is such a POS! HA, BUT......he did give valiant effort and he was pretty easy to work with....only reason I didn’t give him 5 stars is because of the unit itself. I wanted a Trane, and he convinced me to use this one (which I’m sure are good-but we got the not good one!!). I would totally recommend
Tom did great, friendly, speedy work in getting our replacement furnace installed, right in the dead of winter.
We recently had two of our shop heaters fail. Tom from Bruss Heating & Cooling was prompt in arriving and even stayed late after closing to make sure the job got done. Thank You!