Reviews (42)
Talk about going above and beyond! Excellent customer service, I called in last night with 4 minutes till close and they looked up the part I needed to fix a leak on my washer. They even stayed late so I could come across town and pick the part up and get it repaired same day. I was very grateful and cannot say enough good things about Dey Distributing. They earned a customer for life!
Gina is friendly, helpful and knows her customers!
I needed parts for my washer and they had most of then in stock and the lady was so helpful the best place in Greenbay for appliance parts thank you.
Blower motor went out on my old nordyne furnace, had a spare motor but the capacitor was too worn out to start it without assisting. These guys found and had the updated part for me and it got my furnace up and running again. Very grateful for their staff, being shorthanded this morning, for helping me out! 2nd time they saved me, the first time was a limit switch.
Thay got me the parts I needed at a reasonable price. Very helpful.
I tore my dishwasher apart on Saturday Nov. 12th because it wasn't draining. The drain pump was defective so I took it to my local appliance stores and big box stores and they all said they would order it but it would be a few weeks. Online options also had significant wait times. We were expecting a house full of people on Sunday for the Packer game...so not an ideal situation. One of the parts people at my local store said I should try Dey. I called at 11:40am and the lady that answered found my part and said it was in stock. The problem was I was 35 minutes away and they close at noon. The lady stayed after hours until I got there, and I put everything back together before having a house full of people over. This does not happen anymore! I am grateful and highly recommend Dey Distributing to anyone who needs parts in a hurry!
OUTSTANDING CUSTOMER SERVICE! I was waiting on parts for our dishwasher from another company and it was on back order for several months. I called Dey Distributing and BOOM they had my parts. They put them on hold yesterday so I could pick it up today. They were even able to find me a small discount without even asking. Employees all were pleasant, kind, and considerate. I will NEVER go anywhere else if I need parts for our appliances. Thank you.
So, the blower motor decided to give up the ghost on the morning with a heat wave starting, heat index of 100°F +. It's a furnace with central air, installed in 1995. I assume than the motor was original. I called around to a few places, one didn't know if they could sell to consumers directly, one could get a motor, but it would be a few days, but I got a price quote anyways, just in case I couldn't find one local. Well, buried in the Google results was Dey Distributing. I called, they had two in stock, and price was less than I was quoted from the other company, and I believe it was on par with Amazon's price, without having to wait 7-10 days for delivery. Now, I've lived in Green Bay for well over 20 years, have probably driven by this place hundreds of times, and never noticed it. But, after the interactions with them, prices, and service, I will not only remember this place, but will come here again when I need parts, and will suggest them to anyone needing HVAC parts before any other company. Thanks!
Super service !!! Your lucky to have an employee like Kevin at your Centerline MI location. He is doing a great job for your company. Thanks for the quick and accurate delivery.
Great service, had the parts I needed for my dryer. Glad to support a local business instead of doing stuff online and waiting for parts.
Great help finding a heater element for dryer!
EXCELLENT!!! Joe really knows what he's doing! He was able to find my exact part & get it to me asap. Very pleased with their service.
Sucks
Highly recommended...if you are a do it yourselfer fixing appliance and or utilities they can assist.
The Team at Dey has always been great to deal with. Keep up the good work.
Very friendly staff and they most always have the parts that I need
Very friendly and excellent customer service!
I use Dey Distributing through Northern Management in the De Pere area of Wisconsin, I use them for any parts I need for the 113 apartments I manage and even during the pandemic this year everything seemed to show up in a timely manner with quality parts every time!
Awesome service! Good advice, Very experienced and professional! First time doing business with Dey’s... I even drove from Appleton and will definitely be back for any appliance needs!
They seem to have everything in stock or able to get u a part quick