Reviews (100)
Making an appointment over the phone was very easy, and Austin does a great job of communicating and keeping you reminded and updated on the status of your appointment. Tech Ethan had not seen an odd and outdated AC system like mine, but was able to use his knowledge and investigative skills to let me know what was going wrong. He also gave me an idea what to expect from my system, discussed options and solutions, and estimated potential costs. I now have a much better idea how to proceed, thanks to Ethan.
Pat and Jay were very professional and kept me informed of the work .
Amazing service, my 4 year old was asking a million questions and he was very engaging while doing a stellar job fixing our clogged sink.
Had Don install a new softener, he went above and beyond explaining how the system works and what preventative maintenance I can handle on my own. Would definitely recommend Austin.
Austin plumbing did a very nice job i would use them again with out question. Jordan was very helpful and very skilled at installing the water heater. 5 stars all the way
Vinny did a great job today. He explained how and why he was doing things and answered all my questions.
We had a small plumbing emergency and Austin Plumbing was able to come out within a few hours the same day and fix the issue. Pete was awesome. He was here for about 3 hours, did a great job researching the issue and explaining to us what he was doing. He was friendly and professional and we’re very thankful for him fixing our leaking shower faucet and finding the leak in our basement.
Garrett and Carson were both professional, polite, and friendly. They did an amazing job and were very communicative about the service provided.
High quality work and friendly service. The technician left it looking better than it was, fixing previous oversights and making sure everyrhing was absolutely correct.
The technician charged diagnosis fee even though we have already mentioned the problem. I think he is new and not so proficient in the job.
Old home, old appliances. First call was for a water heater. Needed a new one, got a great deal, quick and professional install. Had them come back, look at my ac and furnace knowing they would need replacement. Professional evaluation. Got a good price. Looking forward to the install.
Garrett was great!!! Gave me various options for fix or total replacement. Was able to answer any questions I had and was professional and personable. I highly recommend Austin Plumbing!! I had no idea where to go, but I’ve found a partner for my plumbing moving forward.
Pat showed up on time and spotted the problem right away. He gave me an estimate on the spot, and had all the parts and tools with him to complete the job. He was courteous, knowledgable, and explained the issue. Two hours later he was finished. He walked me through what he had done and left the area clean. I wish everyone was this professional.
Jordan did a quick, quality job and accomplished what we asked. Definitely would hire again.
Ethan was great. Competent & personable. So was Chris for the duct cleaning
Always a pleasure with Ethan. He's courteous, professional and knowledgeable. Fun to chit chat with as well!
This is an amazing company it's almost as if they are family. Very kind, personable, and knows what they are doing. We have had them here several times and have told others about them. You know the saying..............ONE CALL THAT'S ALL
Don was knowledgeable and friendly! Service was quick and efficient. Will definitely be using Austin’s service again!
I have used Austin Plumbing for a variety of jobs over the past 6 months. They are always very responsive, timely, professional, reasonably priced, and do quality work. Garrett in particular is awesome- he goes above and beyond to provide excellent service, is very thorough, knowledgeable, and friendly.
Great service, communication, and work performed. Definitely recommend!