Reviews (100)
Jeff was very polite and completely explained everything that he was doing and checking on the air conditioner
Jeff was on the ball. He did a good job quickly and efficiently
Very happy with HJ Faust. Nick ODay was our technician today. He was very thorough in his work. He answered our questions and made suggestions and recommendations about our system. He is cordial and professional and very pleasant to work with.
Sadly another overcharging under delivering company. Did a "diagnostic " for 90 dollars and a resistor repair for another 300. Week later the AC leaked so much it was dripping through ceiling of condo below while we were on vacation. Called them to come in they wanted another 90 dollars for a diagnostic. AND ALOT OF ATTITUDE of basically not our problem.. Seriously do your job right first time. I understand leaking may not have had anything to do with the resistor. But it takes 5 minutes to make sure the drain pan is functional.
We’ve been using H.J. Faust for almost 10 years now. Great job as always!
Jeff was very professional and gave me tips on checking our system. I will definitely use this company again.
Nick was professional and knowledgeable. Easy to talk with and understood what was needed in a timely fashion. I will ask for him for any future requests for service.
Here at time stated. Professional, personable and respectful. Left the worksite broom cleaned, both inside and outside. Thank you Roman and Preston. And Eric.
Excellent service!! Nick was very professional and explained what he was going to do (Spring check-up for AC) and what may be needed to be repaired/replaced. Have been going with H. J. Faust for our heating and cooling needs. Thanks for all you do (even at 11 PM at night!).
I love how the give you a short window of time they are coming and then they keep you posted with texting updates. They also send a picture of the technician who is coming to your home.
Collin and Will did an excellent job! They were professional and knowledgeable. They were in time and got the job done. There wasn’t a mess left behind. We would refer this company and these gentlemen to anyone.
Been our go to for years, always a great experience. Hard to find these days. Jake is a great tech. Would highly recommend HJ Faust for your heating and air needs.
I’m incredibly satisfied with my first experience with H.J. Faust!! I didn’t know anything about this company but read all the 5 star reviews and went with my gut. After my first phone conversation with them I felt comfortable enough to let my wife deal with the service technician while I was at work - which is definitely rare. Nick came out on time and fixed our AC system at a very fair price. He explained everything during the process and my wife was very impressed with his professionalism. I’m incredibly grateful to have found one of those service providers I will go to for all our HVAC needs - now and in the future. Thank you H.J. Faust!!
Both Jeff and his assistant were very professional and knowledgeable. They resolved our issue expediently and professionally. Thank you again!
One of the most professional and friendliest companies I have worked with in a long time. They have exceptional communication skills and were very accommodating to time constraints. They explained everything in an easy to understand way. I wished all companies had these great qualities and amazing customer service!
Jeff was on time, early, actually. He was friendly, informative and very professional! He gave us lots of options to choose from after he performed a diagnostic on our AC. This company has the absolute best communication with their clients. I highly recommend them!!!
I have used Faust since I bought my home. My furnace is archaic but they keep plugging away at it whenever I need or ask. Great group of people service minded
Riley C. was amazing! He was very thorough and very patient with all the questions that I asked. He would not leave until the job was done and done right. He really went above and beyond to make me feel comfortable and understand the work that he was doing and why it needed to be done. I would definitely use this company again and request Riley.
Very happy with my experience with this company. Service tech was very professional and courteous. He explained everything he was doing. Emailed appointment verification and texted the next day when tech would be arriving. Would definitely recommend them
Nick did an outstanding job. Showed up on time, was very professional, very knowledgeable, very personable. I would highly recommend him to anyone who needs service done to their AC.