Reviews (4)
Their vehicle operator needs to be trained properly on how to drive safely. Almost got me into crash early morning. Very unprofessional driving. Might kill someone with this kind of driving.
I just would like to add that sometimes it takes a couple trips to locate and fix a problem. You step up to an old unit that has different refrigerants written all over it, or maybe one that's been phased out. It's tripped on low oil safety. Is is due to a low charge?, is the switch bad? Is it low on oil? The refrigerants has been phased out, you can't just top-off the charge, and this is a 175lb.+ system. I'm not going to pull all that refrigerant and retrofit it with 175 lbs. of another refrigerant, at a charge to the customer, if a little oil does the trick. Put in a little oil, and if I get another call back we can eliminate that and look at other possible causes, but you know you covered all bases for the customer. I've been in that situation just as a for instance. On the one where the company didn't work on a certain type of system, or a certain size of company...If a company doesn't work on something, they don't work on something! I can tell you this, Air Systems Engineering has a highly intelligent team of technicians and staff, and if you want an install done right, the first time, you've come to the right place! That's a 5-star rating right there!
We always receive prompt and effective repairs when needed. Can sometimes take a few trips to find the source of the issue.
Very poor customer service. Refused to do service on our AC because of the type of business we are.