Reviews (32)
Sam with Spokane Plumbing just left our house. He was very professional and made sure our concerns were met!
There are not many businesses like this anymore. Where they sincerely act like they care about your problem. I have had them out three times and they are professional and kind and reasonable as we are on SS. I will have them again and recommend them to everyone. 5 stare A little expensive.
We will only use Spokane Plumbing and Heating. They are honest, professional, respectful, kind, considerate and provide Excellent quality work at an extremely good and fair price!!!
Couldn’t be happier with these guys! Came out to check out a gas water heater vent pipe that was leaking. Sam is amazingly honest-told me what I was looking at to fix the problem and had us on the schedule for repair within 5 days. Thank you so much Sam, Mike & Justin for all your hard work on my crooked house. We appreciate you guys! Definitely my go to for all my Plumbing and Heating repairs!
Not only are the crew professional, polite and quick with their work, but they were a considerable amount cheaper than the competition. We had to have a new hot water heater installed after our last one died at about 13 years. Everything from the original visit to give us a quote to the install itself less than 48 hours later was exceptional. We have, without a doubt, found our new go to heating and cooling maintenance company.
Go figure it gets colder than cold and my furnace keeps turning off. I called Spokane Heating and plumbing and they were able to get us in the same day. Sam came in and got the job done in no time. Will definitely be calling you guys again for our plumbing and heating needs.
We were so impressed with Justin’s work and integrity that we have been referring to them for a year and my parents now use them. However, yesterday I had to call twice with no return call, called again this morning no answer, emailed, then called again and got someone, Sam. He asked for our renter’s information and then never contacted them and I had to text to see when he would be on his way since he never phoned them. Unfortunately, due to no communication my renter had to leave. When I texted him to say due to lack of communication she left and has asked if someone could come Monday. He says he can’t til Maybe Thursday because they are busy. I then ask if they can do the unclog and assessment without the renter present and he didn’t feel comfortable with that, ok… anyways long super short the customer service and communication is abysmal which is disheartening because I am all about supporting local businesses. Not sure what happened to Justin, but Sam is unprofessional and they have lost a customer.
Sam,Justin and Amber were a pleasure to work with, great service and very accommodating to our needs required to repair a major underground water leak we found while replacing a hot water heater. Highly recommend Spokane Plumbing!
Sam has an amazing customer service work ethic! My AC went out on a Friday night before the holiday weekend. Finding a replacement capacitor was next to impossible with the raging heat wave and 3 day weekend. Sam answered the phone on his day off and searched until he found the part, then ran it down to help me out. That kind of service is SO hard to find these days. Thank you Sam! My wife was so happy to sleep in the cool Temps again!!!!
Extremely friendly and professional! They were efficient and fast.
I have had two jobs completed by Sam and John and they were terrific to work with! They were upfront and easy to contact. Their prices were the best out of three companies I worked with and I fully trust them. They also finished earlier than expected and kept the work area clean. So far they have replaced a water heater and air conditioning system on my house. They went above and beyond on replacing a water heater immediately for my family while I was out of town in the middle of winter.
These guys are amazing, came in under every other bid by far, were extremely efficient and the AC they installed works great. They had also installed a toilet for us. I cannot recommend highly enough and will use them forever.
I called for a non-urgent boiler problem. Justin was at my house less than 24 hours later. They were able to fix a total botch job by another company. They did a fabulous job, were very professional, and left my house as clean as they found it. I am very impressed with their work, their service, and their timelines. There is no way that I would use anyone else to work on my boiler!
5 stars isn't enough! 100% would recommend. Anyone who has a plumbing or heating issue, call these guys if you want the job done right. The heater for our house went out the day before a cold snap. Our previous heater service was a week out for appointments, but I am over 41 weeks pregnant and we have a two year old so waiting a week was out of the question. We called Spokane Plumbing and Heating and they said they'd be on their way to check out the problem ASAP (we live over an hour and a half from their location). John was here before noon, diagnosed the problem and we made a plan to install a new heater the very next day. They worked quickly and efficiently. Every interaction we had with each member of the crew was a pleasure. This was a huge job (house over a hundred years old, crawling in a mess of concrete and spiders and dust to drag out and replace the old dinosaur of a heater in the basement), but they made us a priority and seemed happy to do it! We are so grateful!
Spokane Plumbing and Heating came to our rescue yesterday (New Years Eve) and if we could give them 10 stars out of 5, we absolutely would! They got us through an extremely sketchy situation with so much kindness and compassion. Our kitchen sink backed up late in the evening on 12/30 and they got back to me within minutes when I reached out through yelp after 11pm. We all assumed that it was a standard clog in the sink and that it would be easy to tackle, and so they squeezed us in between jobs the next day. BOY DID WE ASSUME WRONG. Spokane Plumbing and Heating came over and quickly assessed the situation and tried to snake the pipe. They noted immediately that some of the plumbing under the sink was put in incorrectly and that our pipes were a 1/2" too small, but we didn't think it would turn a simple job into a 7+ hour ordeal. The small snake didn't work. The medium snake didn't work. They left and got a brand new snake which they thought would get the job done. It did not. In fact, it got stuck. They had to pull out the dishwater and install another access point directly into the pipe so the snake would (in theory) not get stuck. This theory did not pan out, and the snake got stuck and they couldn't free it up. That's when they had to start cutting into the ceiling in the basement to access the pipes, where they uncovered an absolute nightmare. Before flipping the house, not only did our seller use pipes that were too small among other issues, but they also piped them at an UPWARD SLOPE, causing the gunk to completely block the pipe solid. They cut the pipe out and drained the sludge from it, then reinstalled it and went to finish snaking it because surely that would be the fix, right? Wrong. The snake went through the portion of pipe they removed only to hit another clog which could not be moved. They had to go back down to the basement, cut into more ceiling, and do the same sort of process again. The second time they cut into the ceiling, they found even MOR
Would not recommend. Extremely expensive. Charged me $90.00 hr. for apprentice to watch. I need follow up work on $1600.00 50 gallon water heater that has not been done. Nice guy, but not good business man. Rating-2
Our POS furnace decided to die in the middle of winter, and every other company our landlady called projected at least two or three days of waiting before it could even get looked at. A call to Spokane Plumbing and Heating had Josh arriving early the next morning not once, but TWICE when the first fix didn't take. Both times, Josh was lovely and professional, answering all our questions and making several trips to the warehouse to make sure he had exactly the right parts for our ancient furnace. Will definitely be calling him again when the time comes ♡
We called to set up an estimate, and talked to a man named Sam. The day before our estimate appt another man messaged my husband and said he was on his way. When my husband asked why he was going a day before our appointment, he called and said they’d mixed up a bunch of peoples information and just got them confused. Not the most professional, but not a huge deal, this man said he’d have Sam call us and confirm when he’d be on his way for our scheduled day. No call. My husband then messaged asking if anyone was still coming out to do the estimate and nothing, no response. It’s now the day after our appointment and still nothing. Looks like we’ll have to find another company that wants our business.
I have a large plumbing project I need done. I have been looking for plumbers that have good reviews in my area. That is when I came across this company. When I called Someone answered right away! I was so sure I would have a great experience. Well we set up a meeting for today and 3 hours later I am still waiting for him to show up. No call... no update on what is taking so long... I will admit we don't have a "set time" but when someone says they are just going to finish up some paper work and head on over, it shouldn't take 3 HOURS or more to meet up! I will be going with a different company.*** This is the correct company. I don't use my full name on Google***
Called Spokane Plumbing and Heating Saturday morning after calling five other companies that were either far too expensive or didn't even answer there phone. Sam showed up later that day and was quickly able to fix our plumbing problems. I would definitely recommend Spokane Heating and Plumbing to anyone looking for plumbing services. It's refreshing to find a company with a good work ethic and focused on the customers needs. Quality work, Friendly staff, Affordable price. Plan to use there services for and future plumbing, and heating needs.