Reviews (34)
Experienced what I thought was going to be a late night emergency requiring someone to come in and charge whatever they wanted, but then I reached Thurman’s heating. The call was picked up almost immediately, and Bill walked me through the basics - asked me to look around and the most basic solution helped keep my baby girl and toddler warm tonight! Thank you so much for being patient with a layman like me. Your laugh in the end helped make MY night! I now know how to call if I have any serious emergencies in the future.
Thurman's is amazing. Excellent work, extremely professional, and it's a family business. I'll never hire any other heating and air company.
Very honest and compassionate guys. They truly will come in the middle of the night if it is an emergency! Bill is a veteran and owner of this business.
Great services had my heat up and running in no time. Highly recommend and will be using again
They offered to come out the same day I called them! Competitively priced and nice people. Licensed/insured/bonded
Bill was incredible in getting our furnace running again. He was prompt and professional and with 4 cold grandgirls in the house the return of the furnace function was greatly appreciated Dave
Called Bill after our heat went out during a below freezing winter snow storm in December 2021. Called other places with no luck but Bill answered first call. He had me send him a picture of the furnace and he walked me through the entire process on how to troubleshoot the issue. He saved our family during these freezing temperatures we are in. I cannot thank him enough! I highly recommend Bill!!
Knew the radiant system, diagnosed problems as they were found, and worked with me to address the necessary repairs. Has the experience you want.
Called Bill for repairs on my furnace. Instead he gave me directions over the phone on how to fix it. (I’m a DIY kinda guy) He even ordered the part for me, paid for it. I picked it up and installed myself. He also hasn’t allowed me to pay for the part either....Who does that?! This guy is awesome! Bill, I can’t thank you enough.
On time, to the point, clear instructions with follow-on actions, available or makes time for you when others don't.
Helped me step by step over phone to fix my propane stove, at no charge to me
Called Bill at Thurmans, and he gave me first class service with no delay thank you
Quick reliable organized , and a reasonable price
Great company, have been using them for years to keep my gas furnace safe.
When it seemed like my problem was minor, he talked me through it over the phone, free of charge. I will go to these guys for every furnace problem merely because they're just good and honest!
I guess the work was good. The furnace works now. The gentleman spent about 45 minutes here and charged me $300.00 To change out a $7.00 part. He told me the part was $96.00. That's quite a mark up. Maybe he should try a different supplier....... meanwhile he has contacted me and offered to refund the $96.00. I will gladly change the review after. All said and done. He did refund me for the part. We both apologized for the miss understanding. He did good work and in the end, for a reasonable price. I would definitely use Thurmans again.
Fantastic service. The first of 7 companies I called that would offer help on information about my furnace over the phone without charging for a technician to come out. Great people offering great service thanks!
Great Customer Service. I have used Thurman's heating for @ 5 years because they are honest and dependable and believe in great customer service. Thank you for all of your help. Glenn
We bought a house and wanted to have our furnace checked. We got Bill Thurman's name from our real estate agent. Bill and Brian came right over, checked it out and declared our furnace in fine shape. I asked about having some gas lines run to our kitchen, laundry and fireplace. He gave us a reasonable quote and got right to it. Now we're cooking with gas and thinking about adding air conditioning next spring. Bill and his team are true pros! Thanks!
So happy! Our heat pump went out and I had called another company that just never showed up! At 6pm on a Saturday I called Thurman’s since I’m not equipped for 90+ degree weather and there’s an infant in the house. He got to my house 30 minutes after I called him. Was able to fix our heat pump and explain a little about maintenance of it to is. Plus it was extremely affordable! We will be customers for life.