Reviews (37)
I would highly recommend NW Climate Control don’t see a reason for all the negative reviews here, they quick to respond, the service tech was very clear about the issue and fixed everything very quick. So Our furnace died in the middle of the night and it was freezing in the morning in our house, couldn’t get anyone to come out for couple days and help us. When we reached out to Nw Climate, technician showed up in the new hour, inspected the furnace and found the problem. In less than 20 minutes restored the heat in the house. They have also recommended for us to change our old 16 year old furnace to higher efficiency furnace to save on our monthly bill. At that time they had a promotion going on for furnace and heat pump bonded. After thinking about it for few weeks we have decided to go with it. We called them back and got on their schedule. Day prier the install we had a schedule person call us to double check if the time we agreed on is still okay with us. They showed up on the day scheduled, on time, walked us through the presses again begin the work. After all the work was done, they walked us through the new thermostat set up the app on our phone and showed us how to control everything. It’s been a month now and everything is working great
Very nice people and extremely professional. They installed my ac very quickly, it's not going to be so hot in this house anymore.
FRAUD, STAY AWAY! Billed us for 3 ton unit and installed 2 ton. Then disappeared, not picking up the phone or answer texts. UPD:> I cannot answer to business comment, but I can update my review. So, Alex, why don't you come over and fix your leftovers huh? Why did you disappear for past 6 months? No answer to calls and texts?
We were in need of new furnace and our friend recommended them to us. Price was good, job was clean, no complains.
Worst company ever. In process of filing a lawsuit based on there substantial negligence. Only reason went through them was because our builder required us to to keep warranty. Even builder fired them due to too many problems. Will lie to you. Update In there response they say please verify your name cannot verify. Its exactly the first and last name company had when i hired them, paid them. They will know my name soon enough when lawsuit is served on them. This is also a common response they give to other dissatisfied customers.
I do not recommend NW Climate Control. This WA State company is not licensed in my city, Burien, WA, so I can't pull a permit for the legally-required electrical work or heat pump installation inspections and permits. They have a current license, but only in Federal Way. They cannot install HVAC systems because, under their general contractor's number, they cannot do electrical work, nor can they do plumbing, even though they list water heater installation on their website. At installation time, they told me they could install a new water heater if I wanted one. The company installed the water heater improperly. It will cost me $1100 to have another company fix the water heater according to code. That would bring the price of the water heater and installation up to $3300. I'm glad I did not answer in the affirmative to the installer's question of whether I wanted to pay under the table. I don't know whether that's an illegal move, but it certainly wasn't professional If you want to use this company, make sure they pull a permit first thing, for HVAC, electrical, and plumbing. Be prepared for them to hightail it out of there was they get your money. Customer service does not exist. I'm really not impressed with Home Advisor. Part of their vetting process is to rely on customer reviews. That's quite backwards. It's their job to advise us, not vice-versa. They had to look up information about the NW, and I did the work for them. They will take no responsibility for their mess-up aside from trying to contact NW for two weeks. Quelle surprise. For the first flooring company recommended by them, I had to pay a lawyer. NW - another problem. I advise you not to use Home Advisor or Angi's list. The company just contacted me, April 14. 2023, saying that they are licensed to work in Burien. They are not licensed to work in Burien; otherwise the would not have refused to get the required permit so that I could have their work inspected. Talk to Jasmine Ro at B
These workers ware very respectful, and very clean. They showed up on time, and got our air conditioner installed and prepared us for summer. I highly recommend this company!
Our furnace gave up on us on a cold day. Northwest Climate came out the same day found the issue and recommend that’s we get a new furnace. Same day they stayed up late but finished the job and installed us a brand new furnace. Thank you
Awesome experience with Nw Climate Control. Installed 5 mini split heads in our house. 100% recommend this company to friends and family
Had an amazing experience with this company. Found them on Google in our area and gave them a call. They came out and gave us a reasonable price. Two technicians showed up on time as scheduled and finished the job same day as promised. They walked us through the new system and shower us how everything works. Now we have a new furnace and heat pump in our house. We very highly recommend Northwest Climate Control.
quickest heat pump installation I've ever seen even after getting multiple heating systems replaced when I flipped houses for 6 years, overall great business would give more stars if I could
The technician was super helpful with replacing our old furnace. Quality work, and very clean. I Highly recommend this company.
They were very professional but also very friendly. He was able to not only diagnose and fix the issue but also answered some of my questions related to my furnace. 👍👍
Heard about them from a friend. My mom's water heater blew out, they came through and installed it next day for a really good price. 10/10 would recommend.
Thank you for new heating system that you installed at our house. Saved us from the cold
They were awesome and really quick, the ac works so good!! I will definitely be calling them again and recommending to my friends!
We use NW Climate Control for all of are projects, 4-6 custom homes per year with at least 2 independent hvac systems per home. They have professional crews with timely installations that will pass or exceed all building standards. After installation they will troubleshoot and fix any issues that arise during construction or after the home is occupied. I highly recommend this contractor for A/c units both duct & ductless style; and any natural gas pipe/appliance need.
I highly recommend Northwest climate control. Alex was very informative about the equipment he offers which helped me choose the right system for my house. Once I chose the system I wanted, it was a very quick turnaround before it was installed.
Northwest climate installed an AC at our home at a very short turnaround time. Many reputed hvac companies were not willing to take the project up since they dont carry the brand that works for the space we have. A few others were pointing out to supply chain issues for their inability to complete an install before summer, or were not responding to questions/ customizations. Northwest were able to find the equipment needed and complete the install within a week of quote, and very well in advance of summer. They did a test run and it looked good. Now will have to wait for the summer to see how it holds up. They were also very reasonably priced.
Northwest Climate did an excellent job installing our heating and air conditioning system. They were responsive to our needs and were prompt and courteous. We highly recommend NW Climate Control.