Reviews (100)
I always get great service. The technician, Chandler Nelson, was professional, pleasant, knowledgeable.
I recently moved back to the area and realized my A/C was not working just in time for the hottest days of the year! Air Specialty is the ONLY company I trust! Not only did they fit me into an already busy schedule, my technician Chandler’s quick thinking and expert knowledge saved me from having to replace a fan motor on the brink of being fried by a blown capacitor. I am eternally grateful!
Shared knowledge and advice. Chandler was very professional.
Air Specialty sent Lee M over to troubleshoot my AC system. He explained everything that he was doing and was able to resolve the issue quickly.
Good quick service for my tenant, very convenient. Lee M. was able to meet my tenants schedule and walk her through the HVAC controller. I'll use Air Specialty in the future. Thanks!
Chandler Came on time, diagnosed problems in a short time. He gave us a fair price and fixed the problem. Will use the service again. Thank you Chandler.
I had a system installed 3 years ago by Air Specialty. It's been nothing but problematic. This has been the fault of the manufacturer though, not Air Specialty. I've had a couple of faulty coils replaced, and most recently a piece of older equipment in the system that wasn't replaced during the original install. Through this, they've been responsive, helpful and professional in sorting out everything that's been going on with the system. The original installation was done in a timely fashion, the work was neat and they left nothing behind that they brought with them. In the past with other houses/systems I've gone into my attic only to find trash the installer left behind in their haste to get the job done. Not the case with Air Specialty. I'd particularly like to mention Dan Hibbert, one of the technicians that have been working to troubleshoot our systems issues. He's usually on the early side of the time window given, always wears those little booties on his shoes going from in and out of the house so as not to track dirt in, and as expected, leaves a clean work area when he's done. He's knowledgeable and friendly, and always take the time to communicate what he's doing during his visit or remedies needed on another date. Often times he even finishes what he's doing ahead of the time he projects when he gets here. The office is very responsive as well, even reaching out when a sooner appointment may be available to take care of our service needs. Joy is a pleasure to talk to.
Air Specialty were amazing from the time I contacted them to the time our technician left. The level of customer service was incredible! I received a text and a call 30 minutes before our technician arrived and the text had a picture of Dan our technician and some information about him. Dan figured out what the problem with our AC was right away and fixed it! I can’t say enough great things about Dan and Air Specialty!
Just wanted to say so far we are very pleased with all the staff and especially John Guildoni,he was knowledgeable courteous and kind so keep him.
Just an around stellar experience even though the news wasn’t great. Dan, our tech, was excellent as always. Highly recommend this company.
Chandler does a great service for the customer. He is nice and handles himself well.
They did an awesome job installing our air and heating system. Dan comes out twice a year for a check up. One thing I will tell you is if the filter needs to be changed, order them on Amazon. It's much cheaper.
Great people to work with!! Came on time and quickly!! Very professional. Would definitely use them again!!
Dan did a great job! Very thorough and professional.
Mike Lewis was professional and very knowledgeable of my duct work and system. He easily explained the system and how to fix our issue. Great customer service!
Thank you to the AC office team as well as Dan who came our same day to repair our system. Aside from being personable and kind - he was efficient and explained everything to me. We will be using their services again!
Luke and Anthony were very thorough, polite and efficient and very charming. Two very nice guys, eminently trustworthy. Lee came out today (5/23) to service the boiler. He was very knowledgeable and helpful and wrapped everything up in under an hour.
Completed a HVAC and duct replacement. Derrick and his coworker were very responsive and respectful throughout the process.
It was a great experience. Really professional and on time technician. Chandler was very good, and very knowledgeable.
Great service since we moved into our house in 2020. Extremely responsive and knowledgeable, really appreciated Chandler's thorough approach and ability to help explain any issues, with a solution, in detail. Thanks so much and looking forward to the continued great service!