Reviews (100)
Great place to shop for tools!
Needed help with a hitch issue and Scott came up with a great solution. Customer service was fabulous.
Management is not helpful and unfriendly. Not a good experience.
Excellent customer service Found what we needed
Great place, very clean! The lady at the register was so nice, funny too!
always a pleasure to deal with
You need to do some serious web work. Worst web site I have ever seen.
Used to be a favorite place to shop, not any more. Warranty EGO mower and they could not find anything wrong, intermittent cutting off and they charged me $60 and did not fix anything. Then refused to refund my $60. I told them up front that I am legally handicap and needed assistance putting it in my vehicle and my neighbor would get it out for me, I had to ask a stranger in the parking lot to put it in my car. I refused to sign their paperwork. They lost a customer.
Great
totally frustrating online - coupon and deals and where to find sale items and useless chat assistance- frustrated and leaving
Matt was great to work with!
Always courteous, great selection
Always staff around to help and they are very friendly.
The past two times I shopped here the prices at the register were different than what was posted on the shelf. Originally a chain saw file and this time fuel treatment and 2 tape measures. The file wasn’t too big of a deal 2 dollars more. The two Milwaukee tape measures today were a 20 dollar difference each along with 5 dollar difference on the fuel treatment. Manager understood what I pointed out but couldn’t do anything aside from remove the product from the shelf. I returned everything from today.
Actual store is clean, well organized, has various price opportunities for both high quality/higher cost and lower quality/lower cost, on -line purchasing opportunities (often the best and preferred method of purchasing). I do not live near actual store, so visit infrequently. Thanks for excellent customer service ALWAYS!
Great Staff - very helpful with questions Easy no hassle return policy
Great customer service
I have bought stuff from y'all for years and will keep buying from yall
Employees are very knowledgeable and helpful
Easy to order and good deals.