Reviews (100)
Very professional , answered all my questions, took time to explain how to operate my thermostat, and showed me what to look for to reset system if I need to
They were here RIGHT on time, they didn’t make you wait around for them like most companies hoping they show up. Ian, Charles, and Chuck were amazing and very friendly. I trust them in my home and I value their service. They made sure to be as swift as they could but still provide quality installation! They even shut the gate for the dogs after they left. 1000/10 I wish I could give more than 5 stars!
Jerry was on time and extremely professional. He did a thorough diagnosis of my system to give me informative choices to make going forward. I appreciated his time and depth of information based on his years of experience.
Great service! Jerry a technician was in and out in about an hour. AC was broken overnight and I had the sweats! The next day they called me and came by the house in a matter of hours. Now my house is actually colder than it has been is years!
We been using Kearney & Sons for over 30years and they have always been GREAT!
Ian & Chuck were great in the install f our new HVAC system. They worked hard during a long day with a complex install. New HVAC installed within a week.
Over the years, we’ve always been impressed by the overall professionalism and knowledge of your employees. The last person who serviced our units was all of that plus very personable. He did a great job. Thanks.
I’m so happy to have found a company that remembers what common courtesy and great customer service means. From Jackie during my first contact to Christina from my latest, your office staff have been amazing. You can see their smile through their phone voice. On my visit from Jason Leigh yesterday I also discovered that your field staff is competent and professional. But a week before my first scheduled maintenance contract visit I had an after hours emergency. Your answering service took my information and I was surprised to hear from your personnel so quickly. When Jerry arrived I was reminded of what our current country lacks, truly outstanding compassion for people who need your help. Jerry brought my faith in the good heart of people back which I had thought was lost in business transactions. He was polite, kind, and respectful. He was professional and knowledgeable. I have a whole dictionary of adverbs to describe how great my experience with Jerry was. The adverbs don’t really explain how I feel about your people but I do know that I would be happy to have any of them in my home again.
The technician arrived on time and completed the replacement of my a/c unit in a timely manner. The other technician also adjusted my thermostat to a programmable mode in case I want to use that in the future, and also explained the settings. I am satisfied with the work they performed.
I spoke to Kristina, who was helpful and extremely friendly. She solved my problem quickly. Your tech Jason is tops!
I had a great experience with Kearney & Sons, my tech was great very helpful and knowledgeable. Kristina got me scheduled right away and very professional when taking my calls.
Walt Shattuck (my technician) was awesome. Very professional. Highly recommended
love this company. Everyone is so polite and knows what they're doing. When i called to make an appointment, Kristina was so and was very helpful, she got me scheduled quick and answered all of my question. Jerry the tech was very professional and got everything i needed done same day. HIGHLEY recommend this company and friendly staff.
Kearney & Sons have been my heating & air people for many years and have never let me down. Always polite and helpful.
I've been in this residence for over 20yrs and never had an issue with any of the techs. Walt early on was great and very knowledgeable in this area. Now first time here, Harold Newingham took things to a new level. Told me about who he is before moving to his assignment. I thought this was great communication, especially these days knowing each other, tech vs owner, means they take pride in their job and should transpire to pride in their work. Harold was great through the process and gave me comfort knowing he is taking care of the system and everything about it. I am more than satisfied with today's process. Thank you K&S but most importantly thank you Harold.
Had them come out to do an inspection on my unit, they discovered an issue from installation, my unit was several years old when I bought my house. Gave me an honest assessment and quote, then came back out, installed the part and my unit is running great!
On time , very professional, explained everything he did so I could understand, fast, thorough and friendly. I highly recommend Kearney and Sons Rick A.
Had a 20 year old and a 16 year old system replaced. Chuck and Ian did an amazing job. Took less time than what was expected. Guys were thorough, meticulous, and cleaned up all the old system and then cleaned a little extra . Both Install tech were very pleasant and easy to work with. The investment was better than expected. Estimator didn't take up a lot of our time and the site supervisor was just as efficient. Highly recommended!
Walt Shattuck has been our service technician for over 20 years. He is the very best for servicing our furnace, AC, and any need we may have. We request Walt every time and have him alone service our Williamsburg home. Your company is very fortunate to have him on your staff. I make all appointments calling Jackie Flood and please know she makes it very easy to get the dates and technician (Walt) that we need and want. She is friendly and very helpful always.
Overall excellent service, especially my install crew (Patrick and Mike). These guys were very knowledgeable, highly skillful and just real nice to be around. I'd highly recommend them and the company.