Reviews (38)
This company is so responsive, customer service top level, and will guide you to the best decision for fuel tank replacement, provides excellent emergency service. Call for any service they provide and you will not be disappointed.
Fannon has the most disrespectful people working for his business. I called to make a report and the boss hung up on me. I will make it my business to make sure that the person I had the bad encounter with no longer is employed there.
I love this company. Their staff is friendly and helpful and their services are dependable! I recommend using this company for any of you HVAC needs.
Very helpful and timely
Affordable, friendly, efficient. I will hire this company again in an instant.
We’ve used Fannon for 40 years. What more can I say !!
These guys are awesome. They came out quickly, they were incredibly professional and kind, I cannot recommend them highly enough.
Fannon is terrific! I called them on a Friday morning of the hottest week of the year around here because my AC stopped cooling the night before, and the temp inside my house was 85 degrees. Even though they were swamped with work orders, two workmen were able to come by and very quickly replace a part on the compressor that had ceased to work. And they swung by early, too! My AC was up & running in no time flat, thanks to them.
The blower on my AC inside unit had been going off/on at startup for the past few weeks. ME Flow came out last week and just recommended to replace the unit. Fannon and Sons quickly sent two techs out the same day who took time to diagnose the issue and tighten the electrical connections. So far so good! Great and expeditious customer service!!
Fast service. Been a customer over 15 years. Always outstanding service.
Fannon's sons are great guys who know everything about the heating and air conditioning industry especially for residential use. They sold us our heat pump! But you have to make sure you talk to the right people.
By far the most unprofessional company I've ever worked with. Tried to pass off old parts as new on me and never clearly explained anything they were going to do to fix my problems. Would not recommend to anyone. Tommy was particularly rude.
I found this company via Nextdoor reviews and I am so happy that we did. They are professional, always on time, and know what needs to be fixed right away. I highly recommend them and will use them from now on.
Got waste oil on my shoes...not happy
Great HVAC company! Heater went out on the coldest day of the season, so far. Came out first thing on a Saturday morning, diagnosed and fixed the problem with our furnace inside of 20 minutes. 10/10 would recommend if you’re in their service area.
This company is responsive and always polite. But it is difficult to describe the array of disappointment and frustration I have experienced. Every time someone works on something in our home it breaks immediately thereafter and causes collateral damage. By way of example: They installed a new AC unit improperly, causing significant ceiling water damage and a ceiling light to short out. They sent someone to paint over and fix the ceiling water damage, but he dripped the paint all over the wall (which is a different color) and it won't come off. Then the AC stopped working and it turns out the wires are crossed. Now the heat also isn't working and it turns out the duct work separated and/or we are low on refrigerant (which makes zero sense for a brand new unit and further suggests installation was improper). We are under warranty so these services are free but it is not worth it (to me). The extent of mistakes is considerable and every fix leads to more of them. I love family businesses like these but especially during covid the constant inflow of strangers into our home is scary and seemingly unnecessary. Why can't something just be fixed without harming something else? The issue isn't their willingness to help, which they always are. But I can never count on them to actually do so--at least not long term.
Great service; professional people; knowledgeable technicians.
The rental unit I’m in has had so many random AC/Heat issues this year that I’ve now met 4 different technicians. They are all professional, personable, and always resolve the issue. Each service has been a pleasant experience.
I've been using Fannon for 40 years. Great service every time.
Professional and Honorable. No wonder they been in business 100 years