Reviews (100)
Super young man Helpful and courteous.
Logan is a courteous, thoughtful, efficient problem solver! He zeroed in on the problem, called the company and had an order for replacement compressor before he left the driveway. He also is making notes to correct the continuous leak with the inside unit when they replace the compressor.
Arranged a repair through Home Depot Home Services. Kaleb was my technician and was very professional and courteous. He also explained to me the function of the run capacitor, which had gone bad, and easily and quickly replaced it. I thought I was about to pay $1000 but paid only a fraction of that! Thank you Cook’s and thank you Home Depot!
Great service. Quick getting an appointment and he was very polite and thorough when checking out my AC units. Thanks Cooks!
We have a business with no air this morning, called Cooks, now back in business with very responsive timing. Thank you Cooks!
The technician realized right away it was not the system, but a leak in the water heater. I waited for two days for his vidit, and for his 5 min diagnosis he had to charge $109; while I appreciate his diagnosis, that seems a bit excessive for a service call lasting less than 5 min, with no work performed.
Literally had no idea what they were doing. Completed missed a bad breaker and cost us an extra $600. Will never use again and won't recommend.
I have used these guys for everything since I have moved here and they always do a good job.
Very responsive. Fair price. High quality workmanship. Made necessary repairs to my HVAC unit quickly. I highly recommend Cook’s Comfort Systems.
Great Service and reasonable charges with expert service techs like Dalton Crowley. Satisfied that the job was done right. Been using Cook’s Comfort Service for many years now without a complaint. Highly recommended!
Responded quickly and was at my house on time. Repairman was professional and friendly.
We just had Cooks perform preventive maintenance service on our three heat pump systems. Very professional and thorough. Cooks installed our original systems thirty years ago and installed the replacements that were needed as they aged. We have been very satisfied with all of their services as is shown by our repeat business
Good professional service but time window for appointment beas very wide
John, is great very professional, and thourgh your lucky to have a employee like him.
Kaleb the technician who came to our home, was amazing. He was very knowledgeable & knows what he’s doing. He was very patient in trying to figure out what was wrong with our a/c. Whoever worked on our unit before really messed it up, Kaleb was able to fix what was messed up by the previous repair. I will always use Cook’s Comfort Systems, and request Kaleb every time.
Logan was prompt, courteous and went straight to the problem and fixed it. The price was reasonable and I couldn't ask for anything more. Ronnie Weaver
Very courteous and professional. Took the time to explain what he did and answered all of my questions.
Technician arrived on time. Technician was extremely polite and very knowledgeable. I was IMPRESSED and that’s saying a lot!
Office was very responsive and got a technician out to my home the same day I called. Technicians were knowledgeable and professional and went above and beyond. This company was referred to me by many of my friends who wouldn’t steer me wrong. My impression thus far is that Cook’s is an honorable company that I will continue to do business with and refer to others.
The tech was great! Very knowledgeable and courteous. Took the time to explain what he had done and made sure I understood. Will definitely use them again!