Reviews (100)
I have shopped at the Kingston Pike Office Depot since it opened in Knoxville on Kingston Pike. They carry the items I need and I have always received outstanding service when needed.
They asked for $20 to change the font on one paper to print!!! They asked for $20 to change the font size to print out one paper
Excellent service, friendly, and always helpful! Best place for a good supply and fast service!
staff was helpful, friendly and knowledgeable
The staff is very, very helpful. And pleasant.
OfficeMax has a great selection with great prices. They are only 1 of a handful that carry the specific staples I use.
I needed printing done. The staff explained everything, told me how long it would likely take, everyone gracious and helpful.
Though associates appear sparse in the store, I have been assisted with a helping attitude everytime I have shopped here!
very fast friendly kind and courteous will keep coming back sometimes at different locations across the state if needs be.
Excellent welcoming, Staff willing to help and knowledgeable. If not sure what I am looking for, they check with the team and lead you right to it in person. Checkout is always quick.
I was in the store March 23rd around 1:30 p.m. I wish I had gotten the Associate's name but he was very helpful. Best customer service ever
**Very helpful staff!!** Rodney helped me quickly find a solution when I was in a hurry!! Thanks so much for excellent customer service and for your "find a way" attitude!!
This store always has what we want and more. If they don't they check inventory at other stores together us what we need. Good job!
I needed to fax some information and, as an older person who has not done this in many years, I was a bit lost at the self service offerred. However, an extremely help and pleasant employee named Rune assisted me from start to finish. I finished in no time.
Helpful staff
Not my customary Office Depot location, yet biz event brought me by this location - so I entered in search of a headset solution. The staff was attentive, noticing my unfamiliarity with the layout and addressed my search expeditiously and courteously. Cashier was also friendly. Isn't that all that we want as customers - a little attention and some friendly assistance (when needed)? Thank You, Office Depot crew for a Good experience! :)
I placed my order online just after the cut off for next day service. I called the store they were able to print the forms for my 7am meeting within the hour, same day. Very thankful for the excellent service.
Good store to shop at. Never any large lines and I like the print centet.
Super helpful team. Print department has gotten better since their old manager left.
This review is based on the very unsatisfactory experience with Ofc Depot’s Cust Serv Dept. However, the Kingston Pike store in Knoxville was the store that processed my online order. I did not get satisfactory assistance from them, either…just told to contact CS. I had to call CS three times requesting a confirmation of a refund processing and was told twice, first time was 21 min call and second time 35 min call, both extensive holds and then a promise that several action steps had been taken to make sure my return is processed. I was told an auto generated confirmation of the refund processing goes out. However, I have yet to receive the confirmation, well over 24 hours after my first call. So, I called customer service a third time, and once my call was queued to the appropriate Dept, I was on hold for 6 minutes with multiple incidences where the call seemed to be intercepted and put back into queue. When a rep did take the call, within about a minute, the call was disconnected. I did not attempt a 4th call. I will not be doing business with Office Depot, going forward.