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Karns Mechanical Services

★★★★½ 4.8/5 (98 reviews)
7532 Oak Ridge Hwy #1527, Knoxville, TN 37931 (865) 661-0178 Website
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Reviews (98)

Robert Wade
Robert Wade
★★★★★ Jan 20, 1970

AC decided to quit at the start of July 4th weekend, and we gave them a call. They came out the same day(just finished), very professional, and lucky for us it was a quick fix! Highly recommend!

Ryan Wells
Ryan Wells
★★★★★ Jan 20, 1970

Shout out to Karns Mechanical for saving the day yet again. They were in and out very quickly, very professional, left no mess and the house was back to normal temperature. These folks are honest and do a great job. They went above and beyond which is kinda unheard of these days. Thanks Karns Mechanical!

Evan Harn
Evan Harn
★★★★★ Jan 20, 1970

Awesome family business...speedy service competitive pricing what else could you ask for.

Tom Underwood
Tom Underwood
★★★★★ Jan 20, 1970

I called Karns Mechanical late on Friday afternoon and was told they would be at my house the very next morning and they were here as promised. They diagnosed my problem and gave me an estimate for repairs and the job was finished and repaired correctly the first time. And for the amount quoted. Great, honest and trustworthy company. Thanks to Mike and the great team at Karns Mechanical!! T. Underwood

Dessa Beswick
Dessa Beswick
★★★★★ Jan 20, 1970

I have been a customer for almost as long as Mike has been an owner of this business. I have not, in 30+ years, ever had a bad experience with Mike or his company. They have installed 2 HVAC units in two homes and done decades of annual maintenance, for my late husband and me. Repairs have been few, because they install quality units. May God continue to bless Mike and his company. Dessa Beswick.

Dustin Mix
Dustin Mix
★★★★★ Jan 20, 1970

Nice family owned business! I will call them for all my HVAC needs!

Crystal Coffin
Crystal Coffin
★☆☆☆☆ Jan 20, 1970

Did not check all possibilities for AC issue. Over 2 weeks and never really did anything except cleaning the coils. Suppose to order part and took 2 weeks and 2 days to get back with us even though suppose to come out 5 days after supposedly getting they told us. Never showed, never called, never returned calls. We called them numerous times because they never called to update us on things. We found part within an hour of them telling us they couldn't find. Then day later said they could come out next day between 8:30-9:00. Told we couldn't at that time because of work. Said 11:00 would be good if available for them. Told us to make sure someone here at 11:00. We were. They never showed nor called nor returned calls all day Friday, Saturday, nor these past 3 days now. We lost money because of leaving work early. This is no way to run a business. We got another company in same day we called and they fixed issue for $300.00 cheaper and AC working perfectly. We DO NOT RECOMMEND THIS COMPANY and we would not have given 1 star.

CIveyrun
CIveyrun
★★★★★ Jan 20, 1970

Karns Mechanical came to repair my heat pump on a very hot Friday, but soon realized that the fix was bigger than originally thought. They did inform me that parts weren’t always readily available, so I was prepared to wait. Imagine my surprise when they called back that same day to tell me the part would be in on Saturday and asked if they could come over then to fix it. Of course, I told them yes! They arrived Saturday afternoon and had everything replaced/repaired quickly and the cold air blasting once again! As for the pricing, they are very competitive, especially for coming out on a weekend. Thanks for doing such an amazing job! If the need arises, I will definitely call again. I’ll also be telling anyone who asks for recommendations about your company.

Maile Reed
Maile Reed
★★★★★ Jan 20, 1970

Very responsive and a fair price! Highly recommend!

Tania Imhoff
Tania Imhoff
★★★★★ Jan 20, 1970

Prompt, knowledgeable and courteous, great value. They came the same day I called which was on a holiday. Super nice and helpful, they will get all of my future business.

Doug Johnstone
Doug Johnstone
★★★★★ Jan 20, 1970

Super installation. Owner part of team on installation. Team of 4 all knew their role. Excellent product American Standard HP, dual heat furnace. High quality install, and clean up. Extremely happy 😊

Kana Wilhoit
Kana Wilhoit
★★★★★ Jan 20, 1970

5 stars all the way! I highly recommend Karns Mechanical for your A/C HVAC unit needs. Not only were their prices considerably lower than the other quotes I received, but their kindness, honesty, and work ethic is unbeatable. You can definitely tell it is a family operated business. They had everything inspected, quoted, removed, replaced, and cleaned up within a matter of days after my initial call! But, what’s even better, is they gave me cost efficient options laced with honest knowledge, and let me decide which route was best. Definitely 5 star service.

Julie Penley
Julie Penley
★★★★★ Jan 20, 1970

I highly recommend Karns Mechanical Servicers. They were responsive, honest, kept me posted on their arrival time and were very professional. Thanks for the excellent service on such a hot day! : )

Tony Upchurch
Tony Upchurch
★☆☆☆☆ Jan 20, 1970

Yeah, I called several times about it not cooling properly and was told there was no service contract included with installed systems. I didn't know it was leaking until it crashed through my ceiling. It should have been installed correctly, the customer should not have to tell you about problems

Cathy Kuethman
Cathy Kuethman
★★★★★ Jan 20, 1970

We loved the quick professional service. The pricing was good. Very nice family run business. We will use again.

Carla Kokesh
Carla Kokesh
★★☆☆☆ Jan 20, 1970

I called this company and made an appointment with them. They didn't even show up. I finally got a hold of them and she apologized. She said she would call me back and never did. So I called a company called Allstars heating and air and they came out at 7:00 and fixed it for me. I'm not saying this is a bad company, but my experience was not good. I kinda felt like they didn't want my business

Steve Moats
Steve Moats
★★★★★ Jan 20, 1970

I called Karns Mechanical Services !bout our AC unit not cooling. They were able to not only come out a couple hours later, but had the parts with them to fix the issue and get us cooling again within minutes of being here! Will definitely be using them again in the future!!

TJ Torson
TJ Torson
★★★★★ Jan 20, 1970

I’ve never been so happy to give a five star review! Absolutely wonderful value and service!

Jennifer
Jennifer
★★★★★ Jan 20, 1970

I cant say enough great things about this company. They showed up quickly, diagnosed the problem and fixed it at a reasonable price. Great service!

Michelle Sexton
Michelle Sexton
★★★★★ Jan 20, 1970

I have used Karns Mechanical twice and the family company has BY FAR, surpassed all expectations. They are friendly, prompt, professional, reasonable and more importantly HONEST which in my opinion is lacking in this day and time. I will NEVER use any other company for these services. I cannot say enough good things about them.. Try them and you will be 1000% satisfied.

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