Reviews (31)
One more business that's policy has changed to not sell to anyone without a contractor/business license. Absolutely pathetic Note: Wasn't but a few months ago I bought multiple parts without a business/contractor license without issue. Just to be told by an employee (the day of the review) that thay changed their policy and will no longer sell parts to individuals without business/contractor info. Hopefully all local businesses don't change their policy, as I'm afraid the homeowner with enough knowledge to fix their own issues won't be able to get parts locally anymore.
Slowest place on the planet... no joke.
Masks required 👍👍
They require masks, and having been effected personally with the virus, I can vouch that this company cares about its employees, customers, and vendors over the “Anti” crowd that won’t listen to health officials. In the hotel world I have frequently purchased from Johnston Supply throughout the years. They are courteous, prompt with responses, have great pricing and LISTEN to their customers for the best way to serve their needs!! Thank you to the amazing rockstars that work and own this business for being a service focused organization. 😊 😃
Masks required as well as offering delivery, curbside pickup, AND providing lockers outside to those who cannot (will not) wear masks so that they’re items can be picked up without entering the store. Wholesale only but serving the Knoxville community AND doing their part to keep everyone healthy.
I appreciate the carefulness displayed by this ownership. They are family oriented and show compassion in all they do! I have full trust in them and love the business they provide to communities surrounding them.
I am a big fan of interaction with people that truly care about their customers and their community before you hear about their product itself. Johnstone Supply Knoxville and Todd Cramer will always look out for your best interests while giving you the most professional and friendly service. Highly recommend.
Excellent suctomer service, supplies, and long-time presence in the community!
Requires masks! 👍
Requiring masks to protect employees and customers. Would recommend.
Masks required but other options available for those who refuse to wear them. 👍👍👍👍👍
Wonderful!
Truly appreciate companies who are doing their part to keep the community safe.
As a responsible, local company who are adhering to the Knoxville requirements to wear masks, I find this level of responsibility and intelligence refreshing. I WILL be buying any HVAC parts and supplies from this company! Thank you!!
Five star service
Great attention to the care for the safety of employees and patrons right now with COVID-19! Masks required to enter. Thank you for these efforts!
Mask mandated!! Love and appreciate it.
Dedicated to superior customer service with special attention to public safety during these trying times.
An absolute honor to work with such an outstanding group of folks. Thanks for all the support, partnerships, and friendship.
Great service. They care about their customers.