Reviews (43)
Today is the second time having them to my home to fix my ac. Called at 9 am they were here a little after 10 finished before 11. I appreciate you guys very much.
I had Hurst replace my HVAC system last week. They did a great job for a reasonable price and were very polite. Highly recommend!
Needed my HVAC units checked out as we are selling our home. Wesley came out quickly. He was friendly, courteous, and efficient and found no problems. Just service and no salesmanship . Something that is rare in this day and age of trying to sell you something you don’t need. The old saying …..:: “ if it ain’t broke , don’t fix it” still works for me. Thanks you Wesley
Best staff in town hands down...
Called hurst on Christmas Eve hear went out. Didn’t have no heat. Called around was totaled to call Hurst. Called spoke with Jeff the owner. Was very professional and concerned. Told me he would get someone out that day. I was shocked but relieved. He sent JJ out very professional and very helpful. He had me up and going with in 20 mins. I’m so very thankful for Hurst heating and Air. I will always use them and recommend them to everyone. They gave me a blessed Christmas. They are very reasonably priced. And very professional. Thank you Hurst for your great service. Robin Jones
Professional HVAC tech here. Moved to Knoxville a month ago, and twice now I’ve come behind Hurst on system changeouts. Both times have been extraordinarily horrible. First it was 3 pieces of duct board, 1 piece of sheet metal, and some tape making up a section of duct. Now it’s a whole house’s ductwork, none of it being sealed. House has negative pressure, duct insulation is soaked. Strapped up so tight there are airflow restrictions.
Hurst is our go to heat and air. They are responsive to our needs and all our properties.
Great place for everything heat & air wise!
Great people! We used Hurst to service our old Hvac ( 2007 model ) for years and also had them install a new one this year! Great experience and was very affordable compared to other quotes from others :) Scott was great to work with!
Great job, great people. They were not finished until i was happy with it. Completely happy. I would recommend them highly
We will never use anyone but Hurst!! They always get the work done quickly and professionally!! Great company!!
They are quick and they don't rip you off! I recommend Hurst Heating and air to everyone.
Cannot fault them. Fair prices, always reliable, very good service.
They get on it quick.
I've used numerous heating and air companies. Hurst is the best. They are always completely honest fair!
Very fast to service our equipment on a quartly contract
Beware, Hurst Heating and Air does not stand behind their work. Called Hurst out due to my unit freezing up. A tech came out, said it needed Freon, he added some. Received a bill for $125.00. A few days later, unit froze again. Another tech came out. He says he needed to replace a part, but didn’t have one on his van, it would be Monday. Monday, another tech came out, and informed me the drain is clogged now, and unit needed more Freon. I received another bill for $195. 3 days later, unit froze AGAIN. Hurst sent ANOTHER tech out, and he was at my home for 10-15 minutes, discovered a Freon leak on the coil. Tech made the comment, “I’m not sure how the other 3 guys didn’t catch this.” Hurst called, and wanted over $1000 to replace the coil. After talking with the office, they decided they would delete the previous 2 invoices, and I would just have to pay for the parts and labor for the coil replacement. I received a 2nd opinion, and it is now replaced and warrantied our for 3 years for $600. Very unhappy with how things have been handled. I told the office I understood paying for the part, but not labor when this would be the 5th time someone would be out.
$1200 less than all competition for the same unit. Very prompt, professional techs that respected my home and schedule. Very friendly and helpful admin staff. Do yourself a favor and check out Hurst before you buy.
I can't say enough positive things about Hurst Heating & Air! They were not only significantly less expensive than other companies, their response time to calls is AMAZING, generally within 1 hour or less. Everyone from administration, to techs, to the owner have been wonderful and helpful. My business is very happy to have found them and I plan to use the for my own home!
Prompt service very fair pricing, and excellent diagnostics.