Reviews (100)
Once again, Aire Serv of Knoxville did not disappoint! They are always very professional and do fantastic work, they never leave a mess either! . Always my go to! Thank you for helping me once again Aire Serv of Knoxville.
Technician explained my options and promptly completed the requested work -
No A/C yesterday so we called Aire Serv today. They were here within an hour and worked all afternoon on the issues. By the end of the day the problem was fixed and for less than we were originally quoted. Jeffrey was incredibly professional. He gave us an idea of what we might expect in the future. I am so impressed with the service and so thankful to have A/C.
I scheduled an appointment online with Aire Serve of Knoxville to replace my existing heat pump with a new one. The next day, a comfort specialist came, went over all the details and gave a competitive quote for the model I was interested. A couple of days later, 2 technicians came to install the system, and they made sure everything is done properly before they left. Very satisfied with the whole process. Highly recommended!
I have used Aire Serv several times since moving into a house with a more complex HVAC system that has needed work/repairs/modifications. I cannot overstate how professional, attentive, and knowledgeable they are. Specifically, Jeff has been a wonderful ambassador for the company. His willingness to problem-solve and make certain the job is done correctly has made me a loyal customer.
I purchased my system about 8 years ago. I get tune ups twice a year. Everyone has been polite, professional, and did a great job. Today's tech Josh McCarty did a great job in covering what was being done and checked everything out. Them keeping data over time of pressures, voltages, etc. is a great way to be proactive on maintenance and the life of the system.
We had one of those issues in the summer where it’s hot and the ac just went out. My husband is handy but this was way above his head. James with Airserv came out the same day and took the time to diagnose and find the problem instead of putting a bandaid on it. Did I mention that another company has been out three times this year as of April with the same problem. James traced the problem. Fixed it. Recharged the unit. Fixed the thermostat and explained what he was doing as he went. Very knowledgeable about the system. Was not cheap but beats a new unit and that headache. Definitely recommend!
Our technician Jeffrey was terrific. Personable and knowledgeable.
They were the only one of four to measure rooms and ductwork and still came in cheaper. 2 recommended a unit our ductwork could not handle. Couldn't be happier.
Jimmy came out and did a diagnosis for us to determine we have a leak. He was very professional and gave a good lesson on how things worked.
Jared did a great job. Found the problem and fixed it quickly. At a good price.
I recently had the pleasure of receiving service from two AireServe Tecnicians. Jared and Jeffrey were both extremely knowledgeable courteous and efficient. I highly recommend these two AireServe employees.
They went above and beyond to make sure we were satisfied with our purchase and our service. Highly recommend!
Very happy with Airserve! John their Tech is Aces!
Jason is very knowledgeable with our HVAC zone system. He explained clearly and well what was going on and why our system was not performing He took his time to explain it to me.
Jason was very very professional and knew what he was doing.
Prompt and professional service! The technician, Josh M, was very knowledgeable and educated me throughout the process! I will definitely be calling again for any future needs
Aire Serv installed our equipment when we built our home 10 years ago. Due to near "lemon" equipment (with absolutely NO fault of Aire Serv), we know Aire Serv well. Honestly I believe most HVAC companies in the area would have given up on us years ago. Aire Serv has been there 100% of the time! The customer service, the technician skill, and the responsiveness is simply unmatched. The entire team has helped "go to bat" for us with warranty issues to the manufacturer multiple times over the years, and have always put us first. Warranties have been honored, agreements have been made, and I've personally recommended them more than once! We've always paid for the tune-ups Spring and Fall, but Aire Serv has been more than fair, more than once. While we've been impressed with literally 100% of the technicians, yesterday Jason Martin was the one who saved the day. His personal communication, his technical knowledge, and his respect for my family was simply superb. He was patient with my questions, he was efficient, he checked EVERYTHING, and it was 7pm (where most companies/technicians would have said "I'll come back tomorrow"). He found the needle in the haystack...and fixed it. And as always, Aire Serv respected the performance record of our equipment, put the customer first, and today I'm just simply so thankful for that.
John Nunley was professional, courteous, and very knowledgeable. I highly recommend John and Aire Serv for all your heating and cooling needs.
I am so very happy I called Aire Serv to come and perform maintenance on my HVAC unit! Jimmy J. is absolutely the best technician I have ever worked with! I feel I can trust him 100%!! A previous company came earlier this week and said I needed to spend thousands on repairs or get a new unit! I am thankful that Jimmy did such a thorough inspection and the expected maintenance! And none of the repairs I was told I needed…are actually needed!!! I am an Aire Serv customer from now on!! Thank you!!