Reviews (45)
Always dependable to get the job done.
Ted Fugunt Heat & Air is the best in Chattanooga. They use Carrier products, one the oldest names in the industry. You can trust Carrier. The servicemen are the best. They are always on time, professional and thorough. Give them a try for all your AC and heating needs. You won't be disappointed.
Very quick to respond and get unit installed. Great job and great to do business with.
We have used Ted Fugunt in Chattanooga, TN for years, for HVAC repairs and replacement. They are always very responsive and are able to promptly identify the issues and resolve the problems. I would highly recommend this company.
I do the maintenance contract where they come out twice a year to clean and check my air unit. There service people are always on time and friendly. On this call they discovered a relay going bad and replace it. Much better than having my unit go down during the hot summer months.
I have done business with Ted Fugunt Heat and Air for many years. It is a family run business that is professional, responsive, and caring. I appreciate them and the quality service they provide. I highly recommend for your heating and air conditioning needs.
Great group of people to work with.
We have always had seasonal checks on our heating and air and were having great service until last year when our repairman was replaced with another technician. That man said we needed a new air filter but would have to order it and would get back with us. It's a year later, they skipped our winter check-up with no contact from him. Last month our unit froze up with a big ball of ice on the outside pipe and to later learn that a thick slab of ice had also formed inside. This is a result of a bad filter that was never ordered and delivered. When we realized the problem and the same technician came out, I was disappointed. He, of course, said I needed a new filter, which when he pulled it out it was sopping wet and falling apart! He said, again that he didn't have a filter and would have to go get one, and to also let the unit "defrost". He did come back but charged me an extra $50 for coming back to put the filter in, in addition to the $175 service charge and another $175 for the filter. The next day I received my electric bill and the result of the bad filter, causing the unit to freeze up, caused our electric bill to go up an extra $100 dollars. His excuse for missing the winter check was that he was the only one doing everything and they were so busy. It's the extra $50 that added insult to injury realizing it was their fault that the unit got in this condition. Seems they're too busy to follow up on important issues and then charge extra for their mistakes...not a happy customer...and that is my recent experience with Ted Fugunt.
Always quick response and quality work. Very trustworthy!
Blake and his team did a fantastic job from estimate to installation! They were responsive, professional, and delivered a quality installation of our AC and heating system. Well done!
They installed a heat and air unit 3 to 4 years ago. In the meantime, the company went under new ownership but is still using the same name. I think there is a new owner. The unit is still under warranty. The unit stopped working recently. There was an issue with how the unit was installed initially. They said they would not fix it under the warranty because the warranty only covers the unit not their shoddy installation or workmanship. So if their installer doesn’t install it properly, the warranty doesn’t cover repairing the issue that they themselves created. What an awesome company! 😉
Great Installation and Service, I appreciate doing business with local businesses. Blake and his crew were very good to work with and addressed all of my concerns.
Great service. Greg was perfect. Did a great job and was kind and polite.Charles and Blake have been great as well.Tina is super sweet and you can trust that Ted Fugunt Heating and Air are honest and fair.Ted was most kind and understanding.
We are so thankful for this business and their quickness and expertise! So happy to do business with a family company that cares!
My A/C was broken when the heat index was in the upper 90s. Their receptionist and on-site crew were polite, friendly, and easy to work with. They came out and serviced my house within hours and got the A/C going again. HIGHLY recommend using them for any of your A/C needs. They have my business as long as I'm in Chattanooga.
Professional and fast.
These guys are the best at installation and maintenance of our heating and air unit. We purchased a carrier unit from them. The install went very smooth. We have them out twice a year for maintenance. I highly recommend them for you HVAC needs.
Blake came over to our house to check out our air conditioner and find out why it was leaking water and shutting off. Luckily tbe drain just needed to be cleaned. Now it is running fine just like a charm! Thank you Blake!
Sadly after 21 years our Carrier unit blew a compressor. Called Ted Fugent that I have used for same 21 years. They agreed time to replace with a new unit. Blake took care of our needs and Preston did a great job on the install. Thanks guys.., hopefully another 21 years.
Gary was super professional, very friendly and did a great job! I highly recommend.