Reviews (100)
Had a coil go bad. It was covered under manufacturer’s warranty. Reliable ordered and installed a replacement. Very professional. Works great.
A day or so after my most recent twice a year service I was smelling a moldy smell when AC came on . I called and their service technician Jeraime came that same afternoon. In his inspection of the recently serviced HVAC unit he found a drain that needed to be reconnected as well as a UV light that kills mold and bacteria had failed a while ago . I wasn’t aware of this before then . He took the unusual UV bulb with him to try and hopefully find a replacement. This is when Teddy their service manager took over and with some work on his part found a replacement bulb , thankfully. Long story short Jeraime returned and after running down a loose connection during bulb replacement , the unit was up and running again with UV protection! Thanks to Jeraime , Teddy and Reliable Hgt & Air for a great job !
Quick response time, accurate diagnosis, had needed parts with them, professional service.
Great work that included kindness and a long term fix for a reoccurring issue.
I had an issue that two other companies had looked at and told me there was nothing wrong with my A/C. Jeremy not only found what I thought was my main problem, but several other issues as well. He was very knowledgeable, polite and professional. He went above and beyond to get my unit working properly. Definitely recommend!
I've been a customer of Reliable for about fifteen years.
I was so pleased with everything from the great customer service Marshall provided as well as his extensive knowledge and recommendations. He was on time and very thorough.
Airways on time, courteous and very good. Dakota was great!
Joe is efficient, kid and friendly. Aways does a good job. All their service people are good.
Everything has gone smoothly so far. They installed a ductless system for me. It's only been about two weeks, but so far so good. They were timely with all of the estimates, installation, and other details.
We have used reliable to replace to HVAC systems in our home. Also for maintenance and warranty work. They are consistently quick to respond, professional and know about good old fashioned customer service. Al
Reliable’s service can’t be beaten for prompt, professional and excellent service, at good value for the customer.
service techs have always been timely and done their task in a professional manner. I've used other A/C companies, but Reliable has been the best and I'll stay with them.
Excellent service by the guys who came out to remove old and install new HVAC system. Also installed pump to redirect drainage from upper and lower units to outside, which will solve our drainage backup issue. Installers were very knowledgeable, pleasant and more than willing to entertain unit function questions. This is our 2nd unit from Reliable and the maintenance service has always A1.
Reliable was fantastic. Quality of service, customer service, and explanation of service were all top notch. They are the best HVAC company in Chattannoga!
They came out super fast and worked quickly to solve our issue. Everyone has been super kind and pleasant to work with. We would highly recommend them.
technician was very professional and also quoted my price before he started the process no surprise bill
Excellent crew from reception of the call (Mary, Amy), service crew.
Mike was on time, friendly and professional. Love doing business with Reliable. Thank you!
These guys are top rate! Very happy to be on their maintenance plan.