Reviews (100)
Frisbees got a new AC unit installed within 4 days from when I first called them after my ancient AC unit died in the middle of June last year. Their technicians were quick and got the job done right. On top of the speed and great service, their bid was better than 5 other places in town I reached out to.
We used Frisbee for AC and a possible plumbing issue. We would give the AC tech six stars if that was an option! He fixed our AC quickly and taught us some basic maintenance we should have been doing all along but weren't aware of (first time home owners). It was 90 out today and I needed a sweater because the fixed AC is so powerful. The plumber determined our pipes were ok and that he didn't know what the issue was. Fair, it happens - but $185 to not actually fix anything? I understand paying him for his time making the call but he was in our house less than a half hour, so the price seems steep as he didn't fix our problem. I do appreciate they were able to come so quickly. Overall would use them again I think, at least for any issues with our AC.
Shout out to Travis H! Although I wasn’t happy to hear my A/C fan motor needed to be replaced, Travis was super friendly and made short work swapping it out which at least kept the labor charges down! Very much appreciated and I won’t forget it.
Professional prompt service! Evan M is a fabulous technician—very thorough and courteous!
Plumbing call: Down- pipe outside for my sprinkler system needed replacement. Two feet of pipe, propress connections…no solder….15 minute fix by great technician: $236.00. (they now charge $85 to come to your house.) (Time to learn how to do some basic plumbing myself). Tech was awesome, company just charges too much. Not his fault. And yes, I know it’s probably the going rate all over town, but it’s still excessive.
Mat Schoffelman provided service for our Annual Air Conditioner Check. Mat has always been very professional and has done a tremendous in maintaining and servicing our equipment. He has serviced our equipment for the past 6+ years. I would highly recommend him to anyone that would need his service and I will be doing that for a friend of mine. He does a great job!👍 Thank you, Dean Mertz
Read the reviews to get an idea of what to expect for billing. These are the facts - The service was to replace a cartridge and handle. My bill is attached. $298.35 total *$85 = Service Fee *$65 = Labor (they charge $130/hr) *$136.42 = parts (cartridge and shower knob) *$11.93 = tax I did receive a callback from Mark the next business day and he is providing a discount to the above bill.
I had Frisbees Put a new fan and a few other parts in my furnace. They were very professional, they were on time and at a reasonable price. I would highly recommend this company.
Aaron as professional and very informative with our concerns and follow-up after a scare with another company. He over looked everything and reassured us our equipment was in working order and tuned/fixed what needed to be addressed. We definitely will keep going back no matter the “good deals” a different company may try to sell you. The service Manager Mark was pleasant as well. We were told by a different company we couldn’t use our furnace for due to a carbon monoxide leak. Due to the cooler weather and a little one he had someone over in a few hours!! We appreciate your business and the technicians that work for you!
Update: frisbees did apologize for the below mess and sent a gift card to try to make things better. I appreciate their efforts and taking it seriously so I’m going to update them to 3 stars. TLDR: fan installation is fine but they left my bathrooms a total mess with insulation and dust everywhere. Also, poor communication. August 30: Frisbees came out to look at and quote our project. September 12: Hadn't heard anything about scheduling so my husband called and they couldn't even find our information in the system. September 26: My husband called again because we still hadn't heard anything about being scheduled. He was told the guy does his own scheduling and basically will reach out to us a week in advance. What an awful system?! We essentially had no idea when they might be ready to do our project. September 29: I called Frisbees to ask about scheduling. Got the same information as my husband. October 28: My husband received communication that Frisbees would arrive on November 2nd between 9 and 10 am, closer to 10. November 2nd: Frisbees arrived prior to 8 am, which was never communicated to us. The actual project went fine. But when they left, my house was a disaster, as shown. No drop cloths were used to keep dust off the floors, bathroom doors were left open so the dust traveled out of the bathrooms and onto carpet and other furniture. We were never informed to remove items from our bathrooms so all of our toothbrushes, kids bath toys, etc are covered in insulation and dust. (see photos) While the actual work performed was fine I was not impressed at all with how they left my home or how scheduling staff communicated.
Frisbees was all around amazing. They were extremely easy to work with and looked out for my family's needs rather than trying to sell me what would make them the most money. They were quick in installation and did the job flawlessly. They even went back and worked with me to make sure I had the correct documentation for my insurance company months after the job was complete. I would recommend this company to anyone!
Jacob was our tech. He did an amazing job. Figured out the problem in no time. He was very professional and knowledgeable. Awesome job Jacob.
We required a water shut off valve replacement. Called in a.m., repaired in the p.m.! Terrific service. Timely, friendly & professional.
Two Gentlemen, repairmen came in looked at our furnace. I believe they went above and beyond on repairs even resealing joints. The two men were detailed, kind, concise, and respectful to me and my home. They were efficient in looking at necessary repair components of the heat system. They cleaned up everything when done and explained the repair. The cost was reasonable relative to thier competitors.
We had a electric motor going out on our furnace the only place in town that had the one we needed. Great professional people that found it for us definitely recommend this business
Had a terribly high quote for a furnace replacement from another company in town when our furnace just needed a couple new parts. Frisbee came right out to review, did a thorough and honest job in letting me know a repair was perfectly fine rather than a replacement, and came in at a great budget. Would highly recommend.
Very helpful parts department, got me exactly what I needed for my DIY sink project. Thank you!!!
I had a great experience with Randy and Sam. They were in our newer home to relocate some outlets, install a new one along with security lights and a Ring doorbell. The team worked quickly and effectively but best of all they were friendly and professional. I would recommend them to anyone.
Billing system needs work! We are selling our home, so we had Frisbees check our heating system. Had to pay service tech. at time of service, which was ok, but in the past they sent us a bill. Then we had some plumbing work done which required 3 additional visits. (on was to replace 2 bathtub spouts, but they repaired drains in error). Each time we had to pay at end of service call. Received a statement from Frisbees saying we had a balance due. Called billing department and went to voice mail so left message that payment was already made. Never got called back, but about a week later I got 3 bills in the mail with balance due. Called again and they "found" two of the three paid, but said one was billed, but reversed a couple of days later... I told them I would get credit card statement to prove payment, but they need to improve their record keeping! I really lost my trust in their billing policies, and hope people are not double paying them!
I use Frisbees because they always do quality work. I have had them do several projects at my house as well as emergency service calls for heating, plumbing issues. I always know when I hire Frisbees it will be done right!