Reviews (45)
My outside unit decided to stop working on one of the hottest days so far I called the folks at Staten and within the hour Cody their technician came out and got it going again. Awesomeness experience!!
My first Google review ever. I had a great experience with this company. Setting up an appointment was easy and quick. Technicians were professional and efficient. Not only is their service fee half of what other companies were quoting, they waived it because he was able to fix it on the spot. Who does that these days? They will be my go-to for HVAC and plumbing!
Not only did they fix my plumbing issue but also had excellent service very polite I had asked if they could come fast and they came immediately due to me having my kids home now me and the kids have a working toilet I recommend to anyone
Very knowledgeable and dependable. Service tech was amazing We will definitely call them for any future needs
Great HVAC team and great quality installs. Couldn’t be happier.
The best around fixed my problems perfectly. No worrying about if it's done right or not...Just know it is!!
Great customer service and friendly workers. Got my ac back up and working in know time. Will definitely be using them in the future if needed.
Brandon G came out on time and was A+ from the start. Gave me a great price to fix two of my toilets, walked me through the process and the parts he used- ensured me that they were top quality parts. Everything looks and works like a dream. Highly recommend this company and Brandon G!
Brandon G came out and cleaned out my Ptrap; was very happy with his professionalism and fast quality of work! Thank you!
Calling around to get quotes for installing an ice maker and dishwasher, I called this company and was informed they have a $40 fee to provide a quote due to people “playing games” and getting multiple quotes from people. Needless to say, won’t be doing business with them.
This is the company you want working on your plumbing needs! I had a major incident at my house. I called the main office (very knowledgeable lady took my call and asked me all the pertinent questions). Brandon arrived within 20 minutes. He had the problem diagnosed immediately and told me what needed to be done. He made sure he got the necessary city permits to dig and put me on the schedule. He even let me borrow a water key so I could have water during the weekend. He was back the next business day with Jerry and installed a whole new line within two and a half hours. That includes digging up a section of concrete! Not only that, but I had another unrelated problem and he and Jerry advised me on the best way to handle that. As a female, I loathe dealing with contractors and repairmen for obvious reasons but these guys and this company are top notch. From the initial call to the repair, everything was absolutely superior. Add them to your contact list because they’re the best, hands down.
As with any home that's getting older things have to be replaced. We had to have both our toilets replaced 2 weeks ago. One was leaking and caused our water bill to go up a lot. Chris G. came out to diagnose the problem. Told me the cost and we upgraded them so they would be better for my husband and myself. Chris G. was knowledgeable about his product and it didn't take him very long to install them and we are happy.
If anyone needs a good tech, please request Chris G. He did a great job not only fixing our upstairs sink, but also installing a new garbage disposal. He was very professional and completed the job fast! I will most definitely keep Staten Plumbing in my contacts for any future repairs or replacements. Thank you guys again!
Chris G. showed up when promised, he practiced good COVID-19 safety protocols by wearing his mask the entire time and keeping a social distance. The plumbing issue I had was not an easy fix but he worked tirelessly until the job was done completely and correctly and he cleaned up after himself, overall just an excellent experience. I will ONLY use Staten Plumbing from now on!
Quick & professional service. Lady answering the phone as well as plumber they sent out were both super nice and helpful. Would recommend!
States available 24hrs/day, when called I was told no one is available until Monday
Staten Plumbing exceeded my plumbing expectations. My technician Chris G was personable, punctual and professional. He listened and addressed all of my household concerns, even those concerning safety during this pandemic. My disposal and sinks are working better than I remember. Thanks again Chris G!
I had Staten install a water heater and do some plumbing work and I couldn't be happier. First, I like to use hometown businesses if possible so Staten was one of my first calls. Greg quoted me an excellent price and he stuck to that price even though there was a lot of work. A company's best salesperson is a technician that takes the time to do a thorough and professional job without rushing through his work. Greg excelled in all of these and is a credit to Staten Plumbing. I wouldn't hesitate to call Staten Plumbing for all my plumbing needs.
Wonderful work!!! Fast, clean and professional. Would recommend 100. Great work for a great price
Great work. Will recommend to friends. Good job of clean up. Explained all the work