Reviews (20)
Called customer service. Gave them the exact part number I needed. Asked them if it was in stock at the Greenville SC. store. They said yes it was. I get over there and they don't have it. Lousy customer service. Same ole story everywhere. Complete incompetence. Wasted my time.
Candice Curran made me feel so welcome and had such a fun and enjoyable personality. Please at least double Candice’s salary immediately. 😃 CANDICE ROCKS !!
Great customer service, on greenville location, once again (cause I have no chance to make a review the last time ) Candice, you are awesome super great service, you did it again!!! Also I'm happy because you keep a lot stuff in stock, very helpful. Thank you.
I visited Grainger today to buy some smoke and soot sponges. Mike helped me and he was great. Thank you and Merry Christmas!
Employee Candice, very helpful, kind and patient. She was just the best!!! Thanks 😊
Terrible Service. No efficiency over the phone or at the local branch store. The people there have no knowledge of the products at all!
Ordered in store and my stuff was there next day.
Awesome customer service provided by Angela in the Greenville SC store!! She didn't have the part in stock but was able to locate it in the warehouse so I could get it next day. But she didn't stop there, I needed another part to repair my garage door where I drove into it but they didn't carry the part. So, and I couldn't believe this, she did a Google search and found the part listed with a local competitor!!! We called and I was able to pick up my part same day. How many people these days would go that far to help a customer. Now I'm a customer for life.
Made phone order with associate for same day pickup after 3. Got there to pickup and they did not have the item in stock. Wasted my time and caused more downtime on my machine.
Good luck gettinga guard to come check you in at night. You'll call and sit for an hour waiting for someone. No respect for the driver here.
Friendly, professional service, and they had the rocker switch I needed in stock.
Very polite helpful I love him they have dual computer screens so you can see everything really helpful thank you
Wonderfully quick, informative and friendly
Great price, good service. What else could you ask for
Service was instant and precise, polite and courteous,
Really awesome friendly people always ready to help
Decent price on some stainless round bar I needed in the guy behind the counter was prompt with my needs
I Order large quantities of safety glasses and get them within 1 business day. I also used to work for their distribution center in fountain inn. Great place for employment so long as you have half way decent work ethic.
Very slow, very small stock ! If you need to buy or return anything you will be here for a while !! 45 minutes for simple item return! 1 hour to order a shoe from a catalogue!!
I like to shop around at Granger and other electrical/electronic supply houses. I recently entered Granger and was surprised to find out they removed a lot of tool displays to add more sales counters. Wall space tools were replaced by safety shoe and safety glasses displays . I don't know about you but I like getting my hands on tools and sticking them all in the back room is a lousy move but it happens more and more today. There are stores that still keep tools out where you can handle them... The The Tool Shed is one. Lowes, Ace Sears and Home Depot are others, but the latter have lots of China knock off brands real tradesmen don't buy. Well keep it up Granger and we will start just buying everything on-line since there is no point to going to a Brick and Mortar anymore. Blessings, John 20:29