Reviews (20)
Great selection .. always seem to have the part I'm looking for. Employees at the counter are very knowledgeable and helpful. Just wish they had more convenient locations to shop at.
I was looking for a capacitor 3300 uf to 16v and they just have around 100 to 300,they need more electronic supplies
went to store with my old part which they found, I ordered it as well as 2 other parts for pick up next day. I had to go another day & when I called I got 800 #, not store, they can't find my border. I have no paperwork, or part #. Gave them myn name, email, and phone # still can't find it,so I'll have to go back to store to see if parts are in. wqs going to have it shipped but now I'll just go back to store.
There computers were down and still went out of the his way to help me.
Reliable branch for when we can't wait for product to ship. Great staff.
Professional staff. People worked quickly to help me fulfill my order.
Dan was very helpful.
Good place to get certain things
Very good service is excellent
Prompt service.
Was looking for two different items, neither in stock. Giving 2 stars since they did provide the name of another retailer that may have been able to help.
One man Not very knowledgeable with the computer, to look up items.
Fast service.
They don’t take cash. Even exact change. “We don’t have a cash draw” since when is cash not acceptable currency?
Great service..
Very friendly staff. Needed a specific part to retrofit an old furnace and they had exactly what I needed in stock. They also seem to make safety a top priority with everything going on right now. Highly recommended.
Would not even order a part for me.
Grainger solved all my problems with attentive, thoughtful, and patient customer service as well as person after person who really knew what they were doing. Such a great experience.
when you call in you wont speak to a person at the store . When you order something from them they don't stock you will be told it will be at the store next day. I went to the store and they say its gonna be days before it comes in .I will never order from them again what a waste of time .
Are they even a company? All they do is drop ship. If you want real service go to Fastenal!