Reviews (95)
Tyrone and James did work for us and we would have them back anytime. Very good work on bathroom..
Some of the workers are cool. Management is laughable at best.
Great team of professionals. They know their business and are customer centric. James did a great job for us at our home. Thanks you to the staff and team.
Great staff.
Brand new house and on the first shower the shower basin filled up with water. Called Groff's and they sent Stan out. Stan couldn't have done a better job. He immediately identified a rag was left in the drain by the tile contractor. Rag removed and shower drained properly. Stan also identified a very low water pressure issue. He corrected the issue and now we have great water pressure. Groff's has my business.
No one wants to come home to saturated carpets, but alas I did. Groff's technician, James, not only got me fixed up the same day but did it MOST efficiently! My water heater is in such an awkward place and he managed to pull it out and get an even bigger one in! I couldn't be more pleased with his performance! Thanks, James and Groff's for coming to my rescue!
Bubba and Jose that works from this company remodel my bathroom. They did a beautiful job. They was here for a week and they were very clean very professional. Very friendly
Had my bathroom sink fixed
Finished basement bathroom and kitchenette. Excellent service.
Gas hot water heater and toilet fix James was a excellent technician!!
We needed a total bathroom remodeling and decided to use Groff's Plumbing. We contacted them and spoke with John Erb. He guided us through the process with professionalism. The remodel was started in timely manner. James and Bubba came and started the demolition. They told us everything they were doing and kept us very informed. They cleaned up every night and were very efficient and professional. James did an excellent job and the end result was truly amazing. James worked the last two days alone and did an excellent job even cleaning my floors every evening before he left. I would definitely used Groff's again if the need ever arose.
They remodeled my bathroom and I absolutely love it! Very clean and professional!
The technician repaired my shower valves, a sink valve and replaced a part in the toilet. Zion, the technician, was very efficient, informative and friendly. I’ve already recommended him & Groffs to my neighbors!
Jose and Bubba came to install a shower( handicap) . They were on time, courteous, professional, knowledgeable and did a great job with the cleanup once they were done. I would definitely recommend Groff.
We are nearly done with our new shower install and it looks really fantastic. Thank you to John for setting us up with a a great shower at a fair price. James and Bubba did a really great job on the install and were kind and knowledgeable.
Thanks Groff's for a job well done your plumbing & bathroom remodel are first rate thanks so much!
Not the cheapest, but great and timely service
My husband and I had been wanting to redo our bathroom for years but we didn't know who to trust. Then one day in November 2021, I was running a race on the Appalachian trial in Maryland and met James, who works with Groff's. Fast forward a year later, James is building us the bathroom of our dreams! From our very first interaction with their staff, everything about our experience with Groff's was positive. They are NOT sales-people. They are experienced professionals who are paid the same no matter what the customer decides. We felt guided and supported during the decision-making process leading up to the project. And the project-delivery was on-point, too: Everything happened as scheduled on a streamlined timeline. From demo to finishing touches, our bathroom took a week to complete with no delays or runarounds. We are very happy with the work of James and his crew. Beautiful design and craftmanship. Worth every penny!
My heater went out overnight (on what will be the coldest) days. My normal comp came but did not have the part..called a couple places..could not find it. Called Geoff spoke with Adrian he found me the part..tech Garrett came out within an hour and my heat is back on..THANKS. EVERYONE was very nice..thx also to Ashley for getting someone out quickly.
We had our heat quit the week of Christmas so I called down to Groff's with some questions. Kim took my call and helped answer all of my questions but also suggested I talk with a manager (Dan). Dan called me back very quickly and helped to navigate me thru furnace warranty and let me know that they had the part that was needed in stock and could be out to our house the next day. I called back after hours that night and had a phone call to me by 6:45AM the next day(told them didn't need after hours repair just a call) A technician was scheduled to our house for that afternoon and we were back up and running less than 24 hours after our heat stopped working. Our service technician Mr Palmer called me on his way to us, had a wonderful personality, and had us fixed up very quickly. Kim and Dan at the office were so professional, kind, and helpful. I would highly recommend Groff's to anyone!