Reviews (100)
I have had repairs done by Juan B and Antolin (Tony) both amazing, prompt and super helpful. I have also had a gas line extension quote down by Jon who was great and look forward to working with all these guys again in the future.
I didn't do have to do anything all I did was wait until they got finished doing their work professionally
Thank you Dennis, George, Wyatt, Tom and Rick for all your hard work!
I have not used them yet. I had a bad phone conversation or something about a week or two ago. But need a new ac unit and forgot i didnt like my experience....BUT today they came for an estimate and Adam Campbell came and i dont know for sure yet and ofcourse money is tight. However this gentleman represents this company so professionally he changed my whole attitude about this company. The owner should be thanking him on how well he represents them and he didnt even know i had a problem with them and i completely forgot till afterwards. So eitherway i would do ur research but i think if the rest of the people there are like this gentleman i would say use them and even ask for him. He seems so honest and polite. Thank you for changing my mind without even knowing😊
Very courteous, knowledgeable, low pressure sales. Salesman came out during installation to be sure all was going well.
Air conditioner now set for summer season thanks to a job well done added freon to the unit
very professional sales people...not pushy. They recommended the best product to suit my need, not to make more money for themselves.
The staff was very pleasant, helpful and informative.
Will stay with UGI. We have dealt with them for years and couldn't be happier. Exceptional service. We recently had to replace our old system after 20 years. The salesman was professional and knowledgeable. Every technician we've worked with over the years has been professional, knowledgeable and polite.
We are on the service plan and we are very happy with the service we receive thank you
Quick response to our issue. Also personable and clean working techs.
We did not have hot water and they fixed our problem immediately and efficiently.
Both employees that fixed my heating system were professional, personable, conscientious and interactive. Great work.
We had no choice about our maintence plan being handed off to homeserve. However, based on our experience, we’ll be contracting with a competent firm in the near future. You cannot get a ‘human’ when you call their service line. They say ‘24 hour’ service, but they only take calls from 8 am to 8 pm. And during the day, expect to take at least 2 hours to get someone. Pathetic rip off!!!
Always on time and always doing excellent work.
We needed our gas boiler looked at, it needed a few repairs, a couple of new parts and a good cleaning. We had 2 separate appointments with different technicians and one of the services they had to have their plumber come out to replace part of a pipe that was clogged and corroded. All 3 were polite, prompt, professional.
Great service and explanation of my HVAC system
The UGI service technicians are excellent. Very concerned however as the UGI knowledgeable and professional technicians leave after the Home Serve acquisition.
Very thorough, technician was very polite and explained in detail what we needed to know.
Ray was friendly, polite and courteous and quite professional. He went above and beyond! Thank you for being so prompt with your service!