Reviews (73)
I wanted to replace my 30 yr old HVAC heat pump system and contacted Hannabery for an estimate. I was able to get an appointment within a week or so and the estimator was knowledgeable, professional and gave good suggestions for an appropriate new system. I scheduled the replacement for about 2 months later and Hannabery came as scheduled and completed the job in about a half a day. I was contacted by Hannabery soon after with forms for rebates from my electric company. I was able to get rebates for both the HVAC system and a new thermostat. It’s been a few months since the installation and I’ve had no problems with the system performance. I’m very pleased with how the entire process went and would recommend Hannabery for HVAC system repairs/replacement.
We have used Hannabury for 20 + years. They serviced the original heating A/C unit which was installed by them in 2000 and before the units failed we used this company to replace and upgrade both the heating and AC units. We continue to use Hannabury for maintenance service twice a year. Highly recommended!!
Always offer great service at a competitive price. I trust Hannabery!
Personal experience: Consistent top quality work for almost twenty years.
We had our AC stop working, and Hannabery got it fixed for a great price and exactly when they said they would. Would highly recommend to anyone in the area!
I reached out to Hannabery at the recommendation of a neighbor. I called to see if they could come out and do a service visit. Upon being connected to the Service Department, the lady who answered was rude from the beginning. She was short and curt. I asked her if I could schedule a service visit and she said for "new customers they were 5-6weeks out". She then paused, and I said, well can I still make an appointment, she gave the loudest sigh and then said, "Well we need to know the type of system you have?" and I said "I don't know, but the thermostat reads Honeywell." and she replied in the rudest manner "Well that doesn't help!". I said well, I really don't know and she said "I don't think we can help you then" ARE YOU KIDDING! Who treats people like this! I would NEVER recommend this company!!!! 7/22 update- Responding to the Service Manager Jason. I called on 7/21 at 12:18 pm and spoke to I believe her name was "Pat". I did not make a service appt with Hannabery HVAC because "Pat" basically hung up on me saying there was nothing she could do. While I can appreciate the busy schedules you have, I mentioned to her that I was a referral. I would think that would mean something. I was happy to have waited 5-6 weeks for an appt because Hannabery was referred to me. My concern more than anything was the feeling from Pat that you didn't care about my business, didn't want my business, and could really care less about my business. I hope other new *pending* customers have a better experience than I did.
Excellent service
always on time very polite and respectful of property and residents keeps updates as to appointment times and dates easy to make appointments skilled technicians good company Pete rocks!!!
Pete always does a great job ! On Time/ understanding/ pleasant/ You are lucky to have him !! Jim Foreman
Hannabery has both installed new and repaired existing HVAC equipment for our 2 businesses and our home for 15 years. In that time we've had many dozens of very good to excellent experiences with them, and only 1 so-so experience, which they addressed. It would be very hard to find a better HVAC outfit.
Sold me a heat pump that went after less then 4 years and offered no help at all ! 1 year warranty on a heat pump ? Never use them again .
EXCELLENT AND VERY PROFESSIONAL. Pete was great!
We had damage in out basement as a result of hurricane Ida. We called and scheduled service. Hannabery was responsive and sent out a tech immediately. Jason was fantastic. He was very professional and performed the service that we needed.
We have used this service for over 20 years and will continue to use them. I highly recommend them for both installation and maintenance. Service is outstanding.
Everything was prompt and professional. I received a quote to replace a heat pump quickly. It was detailed and complete. The price was thousands of dollars less than two competitors. When I accepted, they scheduled installation within a week. The scheduler said they would start at 0700. At 0700, they arrived and were ready to get to work. The brought enough people to complete the job within the same day. The installers were neat and polite. The installation looks professional, and works great. Not a single complaint or concern!
A good combination of old-fashioned values of service and dependability combined with the use of the latest in HVAC technological innovations
Installers were knowledgeable, professional and friendly!
We had Hannabery come out this morning to do an annual service on our heating unit before the cold weather hits. Jim from Hannabery was on time and very professional. We would highly recommend their services.
Love this company. A mouse had eaten all the wires in my AC unit, and they fixed it for me for a reasonable price. They always keep emergency spots open for customers.
Service for inoperable a/c was provided the next day and back in service in less than one hour.