Reviews (68)
Michael was very professional, helpful and worked with us to successfully resolve our emergency leak issue. We're very thankful for him!
We needed a new heating and ac unit. They had a good selection and very affordable. They did a quality job, very through, responsable crew. They explained with details the job and finish on time. I strongly recommend them and also you are supporting a local business if you are from Glenside/Jenkintown/ Abington area.
I called on a Friday morning with no heat. Chance was able to stop by that afternoon to assess the issue - turns out I needed a new system… but on Monday morning, Chance and John arrived and replaced the system! While they were doing their quality assurance checks after replacing the system, they noticed some potential issues. They stayed 2 hours later than needed to make sure all parts were operating to optimum efficiency to ensure I didn’t have any issues after they left. Truly a wonderful experience! Highly recommend!
Website prominently advertises "Get a Free Quote," but when I called I was told it would be $129 just for the truck to drive out for a diagnostic and other reviewers have noted they ended up being charged even more than that for the diagnostic itself. Employee told me that they didn't do free quotes during heating season. So I asked when I would be able to get a free quote. The explanation changed to being that "figuring out wiring is tricky," even though I had explained what the problem is and that it involves our piping, not our thermostat. It certainly appears that "Get a Free Quote" is a bait and switch.
Installers were pleasant and clean and very informative about the product
For the record I wrote the top of the review “RE: Hardcastle in glenside PA” and I specifically wrote my fiancé because that’s who paid you we are at 581 Edge Hill Rd. in Glenside PA so you should know exactly who we are we called and complained and receptionist sent us a copy of the receipt.
This company was recommended from a friend of mine the first employee he sent out was so incompetent that he said to send a second person out overcharged me paid in cash over 500.00$ never got a receipt after asking three times for a receipt still no response was supposed to come out a third time to repair the same problems never showed up for the time and the date of the appointment was do not ever use this company they are not worthy of their business over priced and unsatisfied just had to pay a plumber today another $525 to fix with this plumbing company didn’t do
Very dependable, reliable and professional at every stage of the installation job.
Re: Hardcastle. Glenside PA I wish we were charged $129 that would’ve been a dream come true that’s what they told us it would be to come out and check out our heater but instead they told us what we already told them was wrong with it and then gave us some crazy outrageous figure to fix it ( let’s just say thousands) they were here for about 10 minutes and gave us a bill of $297 they told us that was their fee even though they didn’t do anything they didn’t get anything working they didn’t turn anything on and they gave us our same exact information that we gave them back to us. Of course we contacted another HVAC company and they charged us $400 to fix everything thing which was a fraction of what this company was going to charge. They charge $185 an hour plus parts. We got completely scammed and ended up paying almost $300 for about 10 minutes of nothing!!! Beware
Do NOT Use! WAY Overpriced! 1st time, we were desperate and we unfortunately had to pay what they charged. The second time, I declined after they quoted what seemed to be much Too expensive. Other HVAC company charged me less than half of what ODonnell quoted me.
Also replaced shower mechanism which wasn’t mixing in cold water.
Quality explanation professional and competitive prices.
I called O’Donnell and they were about to send someone out within a day of my call. They figured out what the problem was and repaired it the same day. I am pleased with their services and would use them again.
My technician Chance was great. They were able to get me a same day appointment and had the problem fixed in about an hour. He was professional and explained everything. I would definitely use O'Donnell again!
Excellent service, knowledgeable, professional.
Called at 730 and within minutes was set up with appointment. Needed new hot water heater that was delivered on separate truck as the technician started the job. The job was completed in professional manner and quality is apparent. Thanks for great job. Will call again when I have plumbing problem.
O’Donnell’s plumbing and heating is just the best. I strongly recommend them to anybody and everybody. I especially like being able to do business with a local Glenside business person.
I can’t say enough great things about O’Donnell! John N. and Chance did an amazing job this week at our home. It was a two day job and they were on time and pleasant both days. The entire team from the office, to the techs to John Odonnell himself were professional, knowledgeable, and patient with me . To find out you need a complete new HVAC system a year after you buy your first home is not fun, and they were understanding of every question I had along the way. We had a complete install of an outdoor unit, furnace and new hot water heater and the finished product is to perfection! I highly recommend O’Donnell Plumbing Heating and Air and will be a customer for life!
So this morning we found out the hard way (mid shower) that our heat wasn't working nor our hot water. We have a toddler son and his room gets cold easily at night so we really did not have much time to wait. The previous home owners had the unit installed by these guys so I figured I would give them a call as their info was on the unit. I called them at 10:30 this morning and the guys were here by noon! They were super chill and got our system back up and running in an hour. They also gave us an estimate for future work since our one valve will likely need replaced in the near future. Can't beat quick and efficient service, especially with a toddler on bath day lol
Excellent service always. Have been using O'Donnell for years. Would never use anyone else!