Reviews (100)
They texts u several times to let u know u are scheduled that day what time and when they were on the way. Their pricing was very reasonable and the mechanic very professional.
Creative Comfort Solutions is a truly remarkable HVAC company. When we were informed about a potential gas leak in our HVAC system, Creative Comfort Solutions wasted no time in sending a qualified technician to conduct the necessary tests. Their quick and efficient action, combined with their reasonable pricing, immediately instilled confidence in their expertise and commitment to customer safety. Our meeting with Russ, one of the owners of the company, further solidified our trust in Creative Comfort Solutions. Russ's unparalleled level of expertise was apparent, and his warm and professional demeanor made us feel valued and understood as homeowners. He not only assessed our current HVAC system but also provided valuable insights and recommendations for its future. Russ's genuine passion for his work, combined with his exceptional knowledge, left us with a sense of confidence and peace of mind moving forward. This is a company who understands homes of all shapes and sizes better than any one around and they do so with integrity. It is evident that their driving force is not solely financial gain but rather a genuine desire to make a positive difference in the lives of those they serve. But what truly sets Creative Comfort Solutions apart is their innovative approach and dedication to providing the best care possible for HVAC systems. We cannot recommend Creative Comfort Solutions highly enough. Their real expertise, coupled with their professionalism and genuine concern for their customers' safety, makes them the ideal choice for HVAC services.
I've been a customer of Creative Comfort for a few years now and have always been extremely happy with their service, quality and professionalism. CC designed a HVAC solution for my very old house (with a weird layout) which keeps it cool all summer. All of their members are good people and highly professional. Whenever I've had a routine issue, their dispatcher is able to get someone out fairly quickly. Highly recommend.
They were great. Very respectful! Worked hard and were fast. They had to remove old burners and put new ones in. I have used them before and they have been very reliable and nice. I am very satisfied. Also, Nicole who I call when I need service is nice and tries ( and always has) to accommodate me. They are good people and run a good business.
Came in and was extremely knowledgable about proper HVAC functions. Assessed the issue and resolved it quickly and efficiently without delay or error.
Great company, very thorough, very friendly. Will continue to use them to service my HVAC in the summer and in the winter!
Top notch Nicole is the best always cheerful and Nate so happy to help and knowledgeable love them
I see the workers from this company at my job and they are always professional so I reached out when my hvac system stopped working. From setting up a appointment over the phone to Nate coming on time and being professional to Nicole calling me after my appointment with what was wrong with my system everyone was professional, helpful and on time and the price was reasonable. Nate was respectful of my home. I definitely will use this company for any hvac issues in the future and will refer anyone I know will the issues.
Creative Comfort installed Air Conditioning in our Chestnut Hill 1840's three story brick home in June of 2018 and has been maintaining and servicing it ever since. They use quality components, are reasonably priced, always listen to our concerns, and are punctual arriving for appointments. We have never had a major breakdown requiring emergency service. We wouldn't have known about Creative Comfort had we not had a personal referral. We are so pleased that we made the decision to go with Creative Comfort and not some other, more well known, HVAC contractor.
The two person team arrived on time (even a little early, though they would have been content to wait). They were respectful of the house and the system. While I'm not qualified to judge what they did technically, they clearly understood the situation and were efficient at addressing everything.
Creative Comfort Solutions is extremely professional and reliable. They responded in a timely manner and were able to schedule the repair immediately. I highly recommend them!!!
Creative Comfort tuned up my HVAC unit . They arrived on time and were very professional and courteous . I will definitely be using them again .
Exceptional care from start to finish. Very quick to respond, quick turnaround time, professional and excellent customer service. I totally loved the entire experience - from knowing who the tech was, when they were arriving and the above and beyond customer care that Nate provided made this experience favorable. Will be referring to anyone needing HVAC!
Creative Comfort Solutions was very professional and fair. The other companies wanted to charge much more, claiming that the condenser needed to be craned up with permits, etc.. needless to say, it didn't need all that. It was good to work with a locally owned business.
Creative Comfort Solutions has always been very professional and responsive any time I have called. They do my summer maintenance check. Their service personnel are polite and knowledgeable. I have always had very positive experiences when dealing with them.
Company was right on time every day and worked diligently to finish by promised date They cleaned up everyday and provided services for our old home that we couldn’t find elsewhere. We were impressed by their professionalism and work ethic
Creative Comfort has been great. Their heating and cooling solution was the most creative, and cost effective, compared to the other big entities out there. It has been working great. They've always been super responsive to any concerns. A great outfit indeed!
We absolutely loved working with Creative Comfort Solutions. They were knowledgeable, professional, timely, and did amazing work. The team really took care of us and were mindful of all the details as they spent time in our house. I would easily recommend them to anyone looking for their services!
Creative Comfort Solutions (CCS) did an awesome job installing two High Velocity, High Efficiency HVAC Systems in our home. The Project Manager Joe Notte and Superintendent Shawn, along with the rest of the CCS team were great to work with. They completed a quality installation with attention to detail; and were responsive to daily in person and email communications to: answer our questions, align on installation preferences and resolve any "punch list" items. We competitively bid this project and CCS provided the best value for this important home investment!
I've used Creative Comfort Solutions for all of my AC and heating needs over the years. They've installed a new AC unit, new furnace, and a mini split. I also use them to maintain and service all of them. They are always punctual and professional. They are very knowledgable and able to answer all my questions. I highly recommend Creative Comfort Solutions! Quality work at a great price!!! 5+ Stars. Thanks!