Reviews (59)
Working with them was very easy and professional. I don't have a great understanding of these things and they were very helpful in educating me on what equipment to use and why. Their team was extremely professional while working in my home. After the job was done they cleaned up everything which is awesome. Absolutely recommend
Installed a Mitsubishi AC unit 2 years ago. Couldn't put it where I wanted it. Had some trouble drilling hole and finding where it exited. Had to change plan and put behind the house instead of the side of the garage. In the end, did an excellent job mounting inside and electric and drain to and from the unit. Salesman said where we would mount would cool entire house. It does not reach front bedrooms unless I have ceiling fans running to move cold air down the hallway. Probably could have used 2nd unit in hallway by 3 bedrooms or in master bedroom. Using ceiling fans in conjunction is cheaper in the long run than a 2nd unit. Haven't used as a support heater only AC. Cools 4 rooms and hallway really well without fans. Had a good finance plan 0% interest for 18 months. We enjoyed it before paying it off
The crew showed up on schedule and did a professional job replacing our furnace and air conditioning. They took the time to explain the system and left the site clean.
Great company great work and extremely nice people.
These guys did a amazing job they came and put in a new system(heating) were polite professional courteous I'm very amazed and I would never use anybody else if you're looking for heating or cooling definitely go with these guys look no further! I'm super grateful 🙏🏽🙏🏽🙏🏽🙏🏽🙏🏽
Our furnace stopped working around 6pm and one of the only places open was Preece. Someone was able to come out the next morning. Mike showed up before 9 and had my furnace working quickly! I will forever use them
Will be calling them to replace our furnace as soon as possible
I have total confidence in this highly skilled company
Great guys!
Great staff, expert installers, and reasonably priced! Rare find these days.
Very professional, highly recommende, will definitely call again if needed
Good price, fast service, they hit my heat back on last year during the cold snap.
In 2018 I had Preece Heating & Cooling install a Mitsubishi mini split system for me. They were nothing but awesome during the entire sale/install process. I was very happy with the unit and the installation. Fast forward to fall of 2021. The unit no longer was operational. It would turn on but would not make any heat. I called Preece Heating & Cooling, they promptly came out for a service call and re-filled the unit with refrigerant but not checking for a leak as to why the original leaked out in the first place. Within 1 week this had leaked out again. They sent a bill for this refrigerant refill, which i refuse to pay as they should never have knowingly refilled the unit with the leak never being found as it would all leak out in such a short time anyways. I called back and they said the next step would be to replace the line-set for the system at a cost of roughly $600+, the line-set warranty is only 1 year from install date, the Mitsubishi parts are 12 year. They said in their past experience this is where most leaks are as they had a bad batch of line-sets that they sold for a while. I was skeptical that the issue was the line-set and I asked them once again to come out and actually FIND the leak before just replacing parts and hoping it fixed the issue. Their only solution was to replace the entire line-set as they relayed that to me again. At this point, i was determined to find the actual leak in the system before just paying someone to replace parts. After calling a few other HVAC companies, I found one that would come out and track down the source of the leak. After a few hours of pressure testing with Nitrogen, and a lot of leak spray, we found the leak, it was at the evap located inside the indoor wall unit and NOT the line-set. This is a warrantied part under Mitsubishi's 12 year warranty. I now took this information to Preece Heating & Cooling and asked them what they would like to do next since we have confirmed the leak would not have been solv
Friendly service. Good work.
Called Preece Heating and Cooling 7/15 (Fri) due to my AC not cooling the house. Russ was out here the next morning 7/16 (Sat) and had it all fixed within an hour. Capacitor went in the AC unit. On time, professional, and went above and beyond giving helpful information to make my system run more efficiently. Will definitely use in the future for anything that may go wrong. Thanks again!
We have been using Preece for many years and have found them to be really knowledgeable and also good to work with. We recommend them for your heating cooling needs.
There are a few things in life you come to rely on, to make your life easier... 1) a great doctor, 2) a trustworthy mechanic, and 3) especially in Erie, a responsive, consistent and reliable HVAC company! I can't say enough about Russ and his team at Preece. Any time we've had an issue, they have always answered the phone no matter what time it is, and their pricing is fair, transparent and more than competitive! They recently made a hugely helpful suggestion on how to replace our split Heat/AC unit in a sunroom, and truly care about their work. We are thrilled and comforted that they are our one-stop shop for all things heating and cooling! It's good to know I don't need to look around any more for an HVAC company - Preece has been our "go-to" group for over 5 years now. Thrilled and happy!!
If your work requires Russ, go elsewhere. A year later and still trying to get him to install the whole house humidifier. Try to avoid talking to the office manager… she’s not very kind. Dan is the best to work with there.
Very professional representative. Fair and explained repair without trying funny business about replacing the entire heating unit. Please start with Preece. They are way better than the other guys.
Awesome place came right out in a Saturday and charged a fair price. Definitely recommend Preece 💯