Reviews (28)
Did good job!
We had a problem on Friday early evening and they were able to help us with our AC unit next day, on a Saturday morning. I was so glad they helped us on a weekend. Great service. Vince was so knowledgeable and professional.
They called and asked if they could come a little earlier than expected, which was great! Our tech tested the system, found and fixed our problem all in about 30-45 minutes. My parents used to use this company when they owned rental homes and highly recommended them. I would definitely use them again if needed!
They were on time knowledgeable and friendly. Repaired our older AC unit We liked them a lot
American Air Conditioning can be depended upon to do what they say and show up on time. We will continue to have them do our HVAC work.
Have had them out over several years to fix various problems. They are always fast, and nice and have never tried to cheat me. I found them after Air Force 1 told me it would be 700$ to replace my blower motor. American came out and found out it was just a burnt out wire. They are very trustworthy. We will call them always.
American has serviced my generator. They have done great work and have been dependable.
On time, considerate, professional.
Needed my Generac serviced and had a lot of trouble finding someone to do it. I had people that didn’t service my area or if they did, they charged a ridiculous amount per hour and also per mile. American AC Electric was recommended to me, they responded fast, came out the next business day and took care of the issue. Vince was very friendly, professional and their rates were reasonable. Would definitely recommend.
Professional, went above and beyond to get our heater repaired.
They replaced a part on my heater and it went out two weeks later, they said they would come check it as a courtesy but still billed me for $125 even though they just looked at it the second time and told me I needed to get a new heater.
Technician arrived, analyzed problem and corrected it in a timely manner. Very professional. Alan Hamilton, Shawnee, OK
Fair pricing, showed up right on time. I will use them again and recommend them.
Great service and excellent finish work. They were prompt and courteous. Will definitely use them in the future.
Terrible service
Unfortunate choice of professionals. Last winter our heater started to not work properly so I called the contractor that we have used for the past 14 years. His company was absorbed by American. We had a service call on 12/07 and they "suggested changing the unit", then we had another call on 12/28 and they re-set (code for hit the sequencer with the butt of a screwdriver). Besides the "re-set" and the "suggestion" they also took a couple of cell phone pictures and later the guy called me and informed me that the part, because it was old, would cost $700. My system is old, but it was tiring having four different people talk to us about financing a $6000 unit. We paid a $125 service call fee and then recently received a notice from a collection agency about another $125 charge. I guess that’s the going rate for talking, taking a picture and hitting with a screwdriver. We’ve paid $125 to them, now we’re going to pay $125 to a collection agency and thank goodness we will be able to go through someone else to get a new unit. To their credit the office staff was nice and she did mention that the people I was dealing with no longer work for them; however their prices are still outrageous. I did a quick google search and found 2 companies out of OKC that could be here tomorrow and only charge $89 and $99 for a service call. American is just over priced and unrealistic, I know they just wanted to sell us a new system, so I guess I am only out $250 instead of $6000. I guess I now know that I can get more cost effective service out of OKC… I should have read further down this Google review page.
They always done us right at every location .
Great service from initial phone call to the job being completed. I had complete confidence the whole time that I was getting the best service. It was a very quick fix, which I was thankful for, and I believe the gentleman who came even cleaned the unit before he left. I appreciated that as I'm sorely unaware of what maintenance the unit needs. Will definitely use them again for any future needs.
Called at 7:45 this morning (Sat) and they were here and had our A.C. back up and running before 1:00. Thank you for fast and friendly service at a reasonable rate. We will use you again.
Don’t call these guys.