Reviews (100)
The Tech. Was very polite and upfront. Very good experience and will use this company again.
Jason showed up on time as promised and took care of my problem quickly. I will absolutely use them again.
Josh did an amazing job.
I had them come out because I was under the impression I needed a new unit but they found the real cause of my problems, and fixed it for way cheaper than I had originally anticipated. Most HVAC contractors would have just replaced the whole unit and not have said a word. Takes a lot of honesty from the leadership to save the customers money.
I have used Direct Heat and Air for years. I used them in a corporate setting as an apartment manager for several communities and also privately at my various homes. Josh is wonderful and professional! Any employee they have sent out has been great. All employees are always informative, honest, on time and not creepy lol Kellie
Erik was very professional and was very thorough and polite. Answered all my questions and didn't pressure to do anything until we are ready!! Great customer service!!
We called this company regarding our fan not working on our A/C on a Sunday morning. Josh B. answered the phone and was at our house within an hour. Josh was very knowledgeable and able to answer all our questions. He looked at the unit, diagnosed the problem and was right back out Monday morning with a new fan and had it up and running in no time. Definitely recommend this company for any A/C needs.
JoshB is knowledgeable about his work and addressed my AC unit problem fast.
Mike Gay, came & resolved my issue! He was awesome friendly held great conversation with us! Love love love the customer service! Will definitely recommend & use this company again! Thank you so much Mike!
Technician was amazing! Service was fast. Definitely recommend.
Josh was great! He got our chilly house back up to temp and even helped us save some money. We feel better knowing we’ll have our system checked regularly in the future. Thanks Josh!
The service guy was friendly and professional and explained exactly what he was doing or needed to do. He let me know about how long it would take and asked if I had any questions. Very nice man.
Showed up on time, gave me an estimate and fixed my issues. Jason was very polite and professional.
I use Direct Air for HVAC, A/C, and plumbing for both business and personal. Their service and employees are top tier. They are personable, responsive, and always get the job done right. I will continue to use Direct Air for as long as time allows!
Great company to use. Friendly, responsive and very reasonable on pricing! Will use again!
Direct Air by far is one of the best businesses out there that meets your plumbing and heat and air needs, staff is wonderful as well as the owner, never fail to impress me, definitely should use their business if you want great service.
We had a great experience with Direct Air. I never felt pressured or taken advantage of during the process. They really helped us this summer!!
These guys at Direct Air were beyond professional. Mike and Joe were very helpful and informative when working on our HVAC system. I highly recommend this company to anyone who will listen.
I highly recommend this company! My unit has stopped working twice, each time I got immediate response and same day fixes.
They are always very responsive with immediate service. Friendly, professional, and informative from the office and service person. Would highly recommend them!