Reviews (100)
I’ve had this company out a few times. Very professional and honest. Would highly recommend. Honest techs in most industries are extremely hard to find. This guy is honest AND great at what he does!
Absolutely the most professional, courteous and doggedly pursuant HVAC folks I've have dealt with, and I have dealt with several. Hire this company, you will not regret it.
Fantastic service and installation. Steve and his son modified our intake and balanced our new system at an unbeatable price with an American Standard furnace and AC. They did it fast and well. There was no mess to clean up, very professional, and on time. It's been two months since they were here and it all runs great. We were hesitant to do it but they made it a lot easier to bear. Highly recommended for anyone.
I called them in the morning, and they were able to make it out before noon. I appreciated the thorough efforts to find out what the problem was, which saved us from what might have been much larger repairs and costs. I would recommend.
Had him look at heat pump that started not to heat in November of 2021, he could not find any leaks and charged the system ($400). It lasted 9 months and problems again. Came back first of September (2022) and claimed the Schrader valve was leaking, changed that and charged the system again ($400). This time it lasted only 3 months and system acting the same. He may be good for maintenance calls but not if you have system problem. Can't find the problem. If you have a leak in your system, he will just add a leak in your wallet to it. Response to your reply: You did not sound or bubble test. You used a flash light and explained that if there was a leak you could see the oil stain. First call, system had lost 50% of refrigerant (5 lbs), you looked for 5 minutes for the leak and moved to charge the system. When I called you the second time, you did the exact same thing, look for signs of leak and moved to charge the system with another 3.5 lbs that had leaked in 9 months. Then you told me that valve core was discolored therefore that was the leak. Of course it was the same charge port that you hooked up to the first time but did not notice an discoloration. Why do I want to call you again? you did not fix the problem the first time or when I called you the 2nd time. Both trips, you seemed like in a hurry to the next call to write another ticket like charging $30 for a R410 valve core that I can order a 25 pack for $14.95 on Amazon. (Unless unscrewing and replacing the core labor is not included in the $90 service call)
These guys are awesome, showed up earlier than they said they would be here and had us running in less than 10 minutes. Great guys. Thank you so much.
Our air conditioner stopped cooling the house. I called comfort pro and they come out and serviced the air conditioner unit. After the first service call I started hearing a loud knocking sound in the attic where the furnace and AC equipment it’s located. I called comfort pro again and they came out. Found that I needed a fan replaced on a very old piece of equipment. Steve went above and beyond by calling a location a ways away that was getting ready to close at 5 PM to pick up a part. The place he called were willing to hold onto the part since they were closing. Steve drove across town and came back to fix the unit. I was very impressed with this level of service and especially since the house was very warm without air-conditioning. The very next day I called to let comfort pro know that a PVC pipe busted loose and there was a water leak in the water closet. Steve and partner came back out the very next morning to repair the broken PVC pipe. I will use comfort pro in the future with any other HVAC needs and I highly recommend them. Great customer service! Thanks guys!
I cannot recommend Steve and Comfort Pro enough. They were able to squeeze us into their schedule and get our A/C unit repaired and working enough. We will definitely be reaching out to them first whenever we need to have maintenance done on our unit.
100% will call again. Really helped me out and saved me a ton of money on my compressor. Quick and professional, and honestly I paid way less than I was expecting. These are the people you want to call!
Very cordial and professional. They communicated well and kept us notified and up to date on their progress. I would recommend them to anyone.
These guys were awesome! Not only did Steve get my 30 year old system up and running on one of the hottest days of the year, he quickly ordered and installed a new replacement in 2 days. The Comfort Pro team did great job. Very professional. I have found my go to heat/air company. Thank you guys.
We had a lightning strike hit our house which screwed our AC unit all up. Sent a request in and was called back within about 30 minutes. They came out to our house a couple hours later. Technician looked at our unit in the garage and pinpointed the problem really quickly and hour our unit up and running. Would definitely recommend to anyone needing HVAC services, I’ll be calling them soon to clean out our dryer vent.
This Business is really great and affordable, the technician Tre was very polite and Business friendly. I will get future work from Steve and Tre. Thanks gentlemen for making my 4th of July livable.
These are pro’s. They were fast to come out to fix our air conditioner and knew immediately the problem. We were up and running again in no time.They are also very polite and I know it is hard right now to have someone in our homes but they were great and took all precautions. Very pleased
Caleb came out and was professional and listened to what was going on and checked the unit out. It was the capacitor like we thought it might be. He got it changed out for us and was very professional and knowledgeable. I will be using them again from now on.
I called Comfort Pro after finding a leak in my outdoor unit when my air stopped getting cool inside my house. They were able to come out the same day and repair the leak in a timely manner. Steven was very professional and made sure the repair was very secure!
We called Comfort Pro after another company told us we needed a brand new system to the tune of $10,000. When Comfort Pro arrived they ran diagnostics and told us we needed a $75 part. We have used Comfort Pro, happily, for nine years. They have a great maintenance program where they clean and check each system, spring and fall. Proper maintenance has kept my systems humming along happily for years Finally, this year, we did need a new system and they helped us get a much more efficient system than we had before. The new HVAC is awesome, and they did such a wonderful job installing a system in our very awkwardly configured space. These guys have integrity and ability. They are professional, clean, kind, polite, helpful, and I feel very comfortable having them in my house and around my family.
Since I’ve gotten several messages and emails from this company asking to follow up on maintenance and leave reviews (even though I’ve mentioned to them twice now that I did not use their service since they never called back). I will leave this review. I did not use them after I was told they would get me an estimate. Not very professional in my opinion, even if you didn’t want the job. They seemed very uninterested in doing the work once they came to my home. I went with another company who did a fine job. Now would you STOP messaging and emailing me. Thanks!
If i could give them 10 stars i would. The tech that came out was absolutely professional, and explained to me what was wrong and the best way to fix. I'm on a budget and " paul" made sure i was taken care of and recommended the best way to go about my problem. Don't go tho the other guys. Comfort pro was honest,promt, and didn't leave until the job was done correctly. Thank you Paul for getting my a/c going. It feels so much better in here..
I had the BEST dealings with Steve. I somehow get taken advantage of when hiring service people. I expressed that to Steve. He took such excellent care of my needs. I appreciate the integrity, honesty, and professionalism I received. I would recommend his company in the best of faith. You WILL NOT be disappointed. The BEST OUT THERE!!!