Reviews (49)
Picked up my call at 10pm. Was on time and repaired the AC quickly. Impressive!
I've had this company out before to service my a/c-furnace. As always, service was quick, the repairman was polite, knowledgeable and didn't try to oversell services that weren't yet necessary. I will always call Honest Abe's (the business' new name) first.
I called and someone was able to assist me right away with my problem over the phone.
It's now Honest Abe's, but still very helpful and worth the call.
Have a Lennox furnace that was short cycling on a Sunday after New Year’s Day. Gave me suggestions to try first and ended up fixing the furnace. Honesty and helpfulness saved me an emergency call out. They have earned my business in the future. Can not thank them enough!
They were great! After Action Heating & Cooling tried to scam us for over $3k making me feel highly uncomfortable, we called Brian John's. Our furnace has stopped blowing hot air. Brian John's was so professional, caring and kind. They told us we infact did NOT need a new furnace and ducts like Action Heating told us but instead just needed to clean a pin in the furnace that became dusty and showed us how to do it. Immediately we had hot air again and no issues since. Very reasonably priced, knowledgeable and compassionate. A+
Great Company! Great Service! Very reasonable prices. Definitely would recommend this company!
Always an excellent experience.
Very professional and friendly. Will definitely call them again technican was the best he explained everything question I had. Arrived in exactly one and a half hours after I contacted them. Great job!
Charged 80 dollars did not find anything. Called a competitor who actually opened the furnace and immediately found the part that was leaking and fixed the issue. Edit: I was present with tech while In the basement and he did not open the furnace at all.
I'm a relatively savvy individual, so this may not apply to everyone. They walked me through taking apart the faceplate feeding the igniter for my furnace, cleaned off a few pieces and restored proper airflow and BAM working heat again. THAT is service. They weren't fishing for money, they were helping restore heat to my home. Awesome chatting with their tech, personable, knowledgeable, professional. Service means a lot to me and these guys have it.
I had been struggling with my furnace for several days and had reached the day of a Halloween party, when I finally forced to call in for help. Brian Johns talked to me on the phone, and then moved to text for ease of sharing photos and communication, and in the process of doing so, walked me through the required steps to finally fix my furnace with simple instructions. I was incredibly grateful and readily offered to write a review to thank him for his help. I'll admit I'm a little late, but I intend to make good.
Amazing customer service! We just purchased a house that had a heating and air conditioning system installed by Brian Johns Inc. so when we had a question about it I called them. The gentleman walked me through possible issues over the phone and had me send him a few pictures of our system. He was able to trouble shoot the problem completely over the phone and we were back up and running! I will recommend them to everyone!
Great company: knowledgeable, fair, trustworthy, always there for the customer. I recommend them to friends and family!!!
So it's Sunday almost midnight zero degrees out Called and asked if a tech come out because I think my ignitor went out I told him I had 5 blinking lights he told me to look at the back of the panel and tell him what the 5 blinking lights meant I told him sent him a picture of my furnace he had me push in this button and it started back up I asked him how much I owe him and he says nothing I would recommend him so I added his contact information to use him from now on for any heating problems
Service professional was very great, he fixed the heating problem and air conditioning issue and provide maintenance suggestions. Next spring l will be calling this company to service my heating/cooling system.
Our A/C shut down on a 90 degree Sunday and they came out within 20-30 minutes, replaced a part and had us up and running. Fast, courteous and locally owned !
They were out in 20 minutes! He knew what was wrong in 5 minutes. Jeremy fixed my capacitor and explained what happened. My A/C was up and running within a hour! Very professional. They have a new lifetime customer.
I could not thank Brian enough. He is a life saver during these hot days. He showed up when he said he would. He was professional and got right to the point. His prices are very reasonable. It took him no time at all to find the problem in my central air unit and fixed it within minutes. Thanks again Brian for your help, my family and I greatly appreciate it.
Wonderful!! Called late on a holiday weekend and they walked us through the problem over the phone. Would recommend and will use again!