Reviews (99)
The experience from start to finish was easy and they were super helpful. They were able to get to the house a head of their appointment, diagnose the concerns and get a replacement set up for the next day. Total install took about 7 hrs and they had 3 techs working to be as efficient as possible. The temperatures for those days the system was down where in the high 80 to low 90s, and it was a necessity to get things done as soon as possible.
The technician Ken did an excellent job diagnosing and solving the problem. Very professional. I’ll definitely use these guys for any HVAC work that I need done.
HVAC annual inspection was performed on time, thoroughly and professionally.
Thank you Josh , fixed my heating system. Great response
I booked the appointment on Christmas Eve the lady told me to be $49 she was gonna be coming out on Tuesday in the afternoon they would call me 30 minutes ahead of time when I called to cancel the appointment she said you sure you don't want to come out I said no everything's running fine now and then I started to think well maybe I should have him come out and then she said it wasn't gonna be 49 that was a holiday special It would now be a $129 or a 199 I could not really understand what she was so I've never used the company but you really should have more clarification
Scheduled annual inspection and maintenance.
Very professional, answered all my questions, arrived well within the appointment window and called to keep me informed on arrival time.
Every technician was responsive and well trained. Very happy with the work performed.
Great customer service. Looking forward to making business again with them.
Technician was very personable, took time to explain what he was doing and answered any questions. Checked and double checked his work to ensure everything was good. Would recommend this company and the technician.
Fantastic response time. They were able to come out on the same day as our call. Ensured our HVAC was working correctly and answered all of our questions. Will definitely call them again for future maintenance/repairs.
First group of installer did a fair job except they added 45 connection to part of return duct, I suggested simpler solution which also eliminates need for45(restriction) but they did not understand that 45 will add restriction luckily they could not have the AC running so next Monday supervise cam to fix AC when I told him he agreed that they have mad a mistake and he scheduled Repaire and it was professionally done by Blake and Erik. I am satisfy with the finished job. Since due to cold wether AC has not been tested extensively I request that to be tested this coming summer.
Thank you so much. You saved us today. The agent was professional and quick.
Mark was great! We’ve had him here for the past few years for maintenance. He’s very thorough, honest and reliable. Will continue to use Five Star Service for all our HVAC needs.
Scott was very friendly to explain the issues, and always kept a backup plan ready. I was very happy with the service he provided. I would highly recommend him for any HVAC related problem. The punctuality and affordability also get a Five Star from me.
Scott does an amazing job. He was very thorough in his analysis. I would highly recommend Five Star, especially working w Scott. Really appreciate the help to resolve my issue quickly.
Last year, I replaced my 15 year old furnace after the blower motor died, and got a good deal plus a 10 year parts warranty for a 96% efficient two stage Carrier gas furnace. The guys that came out were super friendly and got it installed quickly. They also do my AC tuneups and furnace tuneups and run specials on those. They were just out to replace my AC capacitor and I was able to schedule same day repair. Only took about 30 minutes to fix. Pretty awesome. Once my AC goes, I'd definitely call them and would consider a heat pump, to offset some natural gas usage as prices seem to be getting higher recently. I'd highly recommend them!
The service tech was thorough and worked to provide us with a very fair quote. We almost immediately agreed and the installation took place the next day. The 2 installation techs were on time and on point. They were courteous and made sure they explained the system. I would definitely recommend!!
The whole team from sales to install were great.
Installers were courteous and explained everything they replaced. Would recommend your company to others.