Reviews (33)
We were pleasantly surprised at how smoothly the installation went and how QUIET our Lennox furnace and heat pump are. In addition, we are enjoying a more even temperature throughout the whole house. Also, everyone involved were very knowledgeable, friendly, respectful, and we would do it all over again. We are EXTREMELY happy!!! And, we are LOVING the thermostat!
DO NOT USE THIS GUY OR HIS GUYS, YOU WILL REGRET IT. TRUST ME I DO NOW THAT I HAVE A BROKEN GEOTHERMAL FILTER HOUSING AND FILTER FORKS AND RUINED FILTER AND HE LEFT DIRTY FILTER ON THE BASEMENT FLOOR EVEN THOUGH I TOLD THEM BOTH DO NOT TOUCH THE GEO I HAVE A GUY COMING MONDAY. Not only that he tried to bully me into more money after the price was set and I had included a $50 tip, then saying I just give you my number you call n cancel with the office and just use me. I immediately contacted Robert about his guys behavior and have yet to hear from Robert on a resolution to this issue or an apology for his guys behavior . This has been turned over to the BBB Said he was using David White Services out of Lancaster. DONT USE PAY THE EXTRA MONEY GO WITH FRESH AIR CORP
Always have been treated well,and service done right the first time.
We had a gas fireplace installed recently. This is our first fireplace. Tom was very easy to work with and helped guide us in our decision to make the right purchase for our home. The installation was completed in a professional and efficient manner, by Josh and his team. Josh was courteous and knowledgeable. Once the installation was finished, Josh explained, in detail, everything we needed to know about our new fireplace. I highly recommend David White Services for your fireplace needs!
Very professional establishment been a customer for many years
Technician was on time, professional, and friendly! Went above and beyond, so happy with their level of service!
Just want to give a shout out to the crew that was working on West Bank today in Lancaster. They helped me pull my truck out of a ditch without me asking and then respectfully declined a cash tip i tried to offer. You guys are awesome
Called and they came same day. Got my heat working again. Only cost me less than 100 bucks. Very satisfied! Thank you!
looks like the guy that was working on the inside just threw the furnace in the space and spilled suet in the hallway where he removed the old furnace. called manager chris and there going to try and clean it the next time their out. my wife already tried scrubbing without removing the stain. also the furnace is not level at all, its tilted back into the wall. put a level on it and its way off. hope this doesnt affect anything. never recommend this service to anyone.
They came out the same day I called. The repair was done very well. As always thank you for a great job!
Super disappointed with my experience with David White. They were recommended to me by my dad and my grandpa. I heard so many good things about them. Jason who came and checked my furnaces ( I have two) did a great job. One of my furnaces needed replaced. I paid a lot of money for David White to replace it and they damaged my property when they did. We were really upset to come home to walls scraped up and our kitchen floor damaged. I contacted David White and the installation manager wanted to come look at the damage. He arrived late and didn’t really seem to know what to do about the situation. They did send someone to come touch up the paint (they also arrived 30 minutes late) and offered to give us some money back which I have yet to receive. It wasn’t a horrible experience, but I will not be getting any other services from them unfortunately. I’m super disappointed especially with the amount of money that I paid to have a new furnace.
Hands down, THE best place to do business with! From Tom to Jason, they know what they're doing... Had a fuel oil furnace installed 4 days before the date they were supposed to start work! Runs perfect, great quality! The installers were knowledgeable and did it right (Sorry, forgot their names). Wouldn't go nowhere else! Thanks...
Very knowledgeable.
The field service men Joe and Jeff are excellent and I would highly recommend them. They are professional and helped solve a problem for our heating and cooling, in addition to installing a new generator.
I will never recommend this company to anyone. There technicians failed to show up on May 20 for our fist appointment that I scheduled with them. I never received a call stating they couldn’t make it, I had to call to reschedule. Then today May 31 there technicians where supposed to be at my house at 9:00 this morning I called them at 9:45 to see what happened and they stated they where on there way. I told them I would have to reschedule because they where not there on time they told me the technicians would call me to reschedule they never did this is ridiculous!!!! Communication could have saved this them from this bad review.
I definitely would recommend David White Services.
Called today to get a estimate and an appt to get my ducts cleaned out. I was transferred to a voice mail. I understand people are busy, but when someone is trying to gain you services, please do not send them to voicemail. Will use another company from this point on
Tom C. was a great help in selecting the air conditioner for our needs. Joe J. and Josh H. did a fantastic job installing our air conditioner and were very nice too! Thank you David White Services for having such a great staff to take care of you!
Be careful as they will not stand behind their install or product if you have any issues after the install. You have to file a claim on your own insurance to fix the damage done by them.
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